Staff, Data Analyst (Analytics Team) - Coupang Play

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  Own the solution. Work through ambiguity to diagnose the decision to be made, metric drift, or logging error - then create defined requirements and drive the cross-functional effort to deliver the right Analytics solution end-to-end.

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  Quantify our GTM engine. Develop a deep understanding of our business and how different teams define success - then make sure our data models, metric definitions, reporting and dashboards measure the right metrics to keep teams on track.

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  Own metric definitions. Be fluent in the language of your stakeholders - you know that 'user' means something different to Product than to Finance, and can reconcile the difference by thinking systematically instead of leaving the decision to someone else

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  Own the fix. You don't default to only the technical reason when errors occur - you go deeper to investigate if the real problem is the system capturing wrong data, a sub-optimal process, or a data model that no longer matches business needs - and then drive the long-term solution that addresses the deepest failure modes and current stakeholder needs

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  Flex your communication style as needed. You are equally fluent giving executives the narrative and top-line takeaways, and deep diving into data with product and operational teams

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  Scale AI tooling. You can strategically leverage AI tools to enhance analytical capabilities, improve efficiency and drive innovation, both for yourself and across the Analytics team.

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  Mentor senior analysts, establish data analytics best practices, and set high engineering and analytical standards for the broader team.

• Bachelor’s or Master’s degree in Computer Science, Information Systems, Data Science, or a related field, or equivalent practical experience

• 7+ years of experience working with complex and unstructured datasets using SQL.

• 7+ years of experience building and maintaining data marts and data pipelines.

• 7+ years of experience developing dashboards and data visualizations for both executives and operational teams.

• 5+ years of experience with experimentation and measurement, including setting up A/B tests, hypothesis testing, experiment design and statistical analyses.

• Track record of presenting robust analyses to executives that influenced decisions.

• Demonstrated ability to mentor and elevate other analysts, establish Analytics best practices and improve ways of working.

• Demonstrated ability to manage multiple technical projects simultaneously in a fast-paced, rapidly evolving environment and prioritize across competing analytics workstreams.

• Interest in / experience with the global video streaming industry and the Korean entertainment market.

• Experience in data modeling, schema design, and data mart development

• Advanced proficiency with analytical programming languages such as Python, R, SAS, MATLAB

• Excellent communication, stakeholder management, and documentation skills.

• Ability to communicate effectively in English in a professional environment.

• Application Review - 1st Job Fit Interview - 2nd Tech Focus Interview - Leadership interview – Offer  

• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.  

• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.  

• This job posting may be closed prior to the stated end date for application if all openings are filled.  
• Coupang will be prioritizing applicants who have a current right to work in Singapore and do not require company sponsorship for an employment visa.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. 
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 
• Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer. 
• Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.  
• This is a full-time regular position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes. 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. 

https://privacy.coupang.com/en/land/jobs/