Café Ambassador - Seasonal - Flagship - New York, NY

At Swarovski, your ideas are valued, and your work helps create unforgettable moments for our customers every day.

Ready to bring brilliance to life with one of the most iconic brands in fashion and design? Join our team and be part of a culture where service meets style, and every interaction reflects the pop luxury and elegance of Swarovski.

As a Café Ambassador, you’ll deliver exceptional service, create memorable brand experiences, and inspire customers with your passion for our brand. 

• Provide outstanding customer service while supporting seamless day-to-day cafe operations.
• Maintain high standards of cleanliness, inventory management, equipment upkeep, and food safety compliance.
• Assist with daily preparation, service delivery, and operational activities to ensure efficient customer experience.
• Build strong customer relationships and encourage participation in loyalty programs and brand initiatives.
• Demonstrate a collaborative, customer-focused approach by supporting team members across all areas of the store.
• Help maintain a safe, compliant, and welcoming environment by adhering to all company policies, procedures, and food safety standards.
• This is a seasonal position expected to run from October 2026 to January 2027.

• Passionate about fashion, luxury, or lifestyle brands
• Experience in the Food & Beverage/ Hospitality industry
• Valid and current NYC Food Protection Certificate from the New York City Department of Health
• Excellent and proven customer service skills and a winning personality that builds trust
• Curious, empathetic, and results-driven team player with a commercial mindset
• Confident expressing your individuality and bringing creative ideas to the team

Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.

Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.