IT Ops Specialist – Kubernetes/GCP

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

In this role, you'll join a team to provide 24/7 operational support of our Kubernetes (GKE/AKS/Kubernetes) environment, focusing on operational support and optimizing its health and performance. Your expertise in Kubernetes (GKE/AKS) will be crucial, as you'll oversee the management and security of our containerized applications. This includes ensuring efficient resource allocation and adherence to best practices for container deployments.  Additionally, your secondary responsibilities include supporting the availability and performance of the entire GCP (Google Cloud Platform) Cloud environment at a platform level, proactively identifying and resolving any potential issues.

Professional certifications related to Kubernetes are beneficial (Certified Kubernetes Administrator (CKA), Certified Kubernetes Security Specialist (CKS), etc.  Other certifications related to GCP platform are beneficial, along with Certified Terraform Associate.

The role requires familiarity with ITIL processes (incident, change, and problem management) and availability for off-hours support.

Drive root cause analysis on repeatable incidents to help prevent issues in the future.

• Provide operational consultancy for future-state technologies.
• Stay up to date with emerging security threats and industry best practices related to container security and cloud-native technologies.
• Responsible for DEV to PROD GCP Cloud Containers/PaaS/IaaS/etc. support and processes. This is to ensure quality, performance, and availability of Public Cloud services (GCP).
• Critical thinker with strong research and analytics skills.

• 3+ years of experience supporting container technologies such as Kubernetes, Google Kubernetes Engine (GKE), Azure Kubernetes Service (AKS), Docker, Podman. 
• Strong to expert knowledge of providing operational support related to Kubernetes workloads (GKE/AKS/etc.)
• Experience implementing Kubernetes technologies such as network policies, service mesh, certificate manager, ingress controllers, etc..
• Strong understanding of Kubernetes resource types (i.e. cluster roles, services, deployments etc.).
• Experience developing Helm Charts.
• Familiarity with Cloud PaaS services such as Google Cloud Run, Google GKE Autopilot, and Anthos Service Mesh.
• Experience using IaC (Infrastructure-as-Code) tools such as Terraform, ARM, Bicep.
• Understanding of Public Key Infrastructure (PKI), managing public key and private key certificates in Cloud environment for PaaS services and applications.
• Strong fundamental knowledge of server operating systems (RHEL, Ubuntu, Windows).
• Knowledge of monitoring tools such as Dynatrace, Datadog, etc..

• Experience supporting GCP services such as GKE, GCS, Dataflow, Pub/Sub, BigQuery, Cloud SQL (SQL/PostgreSQL), REDIS, Cassandra, BigTable, Cloud Filestore, Persistent Storage, Apigee, Kafka, etc.
• Knowledge with OS technologies (RedHat Linux, Windows).
• Experience developing CI/CD pipelines using technologies such as GitHub Actions, Jenkins, etc..
• Experience developing compliance policies/scripts using tools such as Google Org Policy, Wiz, Aquasec.
• Strong understanding of network security principles, encryption protocols and identity management concepts.
• Knowledge of scripting languages and tools such as Python, JavaScript, Powershell, Bash.
• Experience and knowledge supporting an Azure Public Cloud environment (while not necessary) would be valuable.

EXPERIENCE & EDUCATION

• Undergraduate degree or Technical Certificate preferred
• Graduate degree, preferred
• 3+ years relevant experience in a similar role.

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.