Senior Manager, Solution Specialists

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.

Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.

Founded in 2000, Kaseya was built by builders - and we're still building. We look for people who create rather than wait, who see a hard problem and lean in, and who treat challenges as raw material. At Kaseya, everyone plays a role in shaping the future of IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across the globe.

We're building teams that grow, perform, and make an impact. If you're driven by the itch to make things better - a product, a process, a career - you'll fit right in.

At Kaseya, we don't just raise the bar. We build it.

• A confident and experienced people leader who sets clear expectations and drives accountability
• Commercially minded with the ability to connect technical solutions to customer needs and business outcomes
• Comfortable operating in a fast-paced, high-growth technology environment
• An effective communicator who can influence customers, senior leaders, and cross-functional stakeholders
• Passionate about coaching, developing talent, and building a high-performance team culture

• Lead, coach, and develop a team of Solution Specialists, establishing clear goals, performance expectations, and development plans
• Partner with Sales leadership to align specialist resources against strategic opportunities and drive stronger customer and commercial outcomes
• Provide leadership and expertise throughout complex sales cycles, ensuring Kaseya's solutions are positioned effectively against customer requirements
• Build scalable operating rhythms around pipeline, forecasting, performance, enablement, and resource allocation
• Collaborate across Sales, Product, Marketing, Customer Success, and other teams to share market insights, strengthen solution positioning, and improve execution

• 5+ years of relevant technology, solutions, pre-sales, or sales experience, including experience leading or developing teams
• Strong understanding of SaaS, IT management, cybersecurity, or MSP-focused technology solutions
• Demonstrated ability to lead teams against measurable commercial and performance objectives
• Strong executive communication, presentation, coaching, and stakeholder-management skills
• Highly organised, data-driven, and comfortable balancing strategic leadership with hands-on execution in a rapidly changing environment

• A highly engaged and capable Solution Specialist team with clear accountability and development plans
• Strong alignment between Solution Specialists and Sales around priority opportunities and customers
• Improved effectiveness through the sales cycle, contributing to stronger conversion and revenue outcomes
• Consistent visibility into team capacity, pipeline support, performance, and key risks
• A scalable Solution Specialist model that supports Kaseya's continued growth