Mgr New Business - Baltimore, MD

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Mgr New Business - BGE Green Power Connect/DER Engineering


Job Description
Who We Are

Exelon is helping build a more affordable, reliable energy future for the communities we serve. We're looking for people who are ready to make a difference and work together to deliver the energy our customers count on every day.

As a Fortune 200 company and one of the nation's largest utility companies, we have more than 20,000 colleagues who serve nearly 11 million customers through six fully regulated utilities - Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

Exelon is built by people who put safety first, work together to solve problems and show up every day for our customers and communities. We believe strong teams are built on trust, respect and a shared commitment to high-performance culture. And our commitment to employees includes creating an environment where people can grow, develop new skills and build thriving careers.

We know this work isn't easy. That's why we offer competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career. No matter your role, you will be part of a team that is committed to making a difference, improving how we work and delivering for the people who depend on us.

Are you on for the challenge?
Primary Purpose

PRIMARY PURPOSE OF POSITION

Provide leadership and strategic oversight for the Green Power Connect – Interconnection organization, ensuring the safe, efficient, and customer-focused delivery of distributed energy resource interconnections. Lead engineering and design activities, navigate evolving regulatory and technical requirements, drive process and system improvements, and collaborate across key stakeholder organizations to support increasing interconnection volume and complexity.

 Lead and manage regional New Business organization. Responsible for regional scorecard. Monitor performance metrics to meet customer needs, improve customer satisfaction and obtain first quartile performance in cost and reliability. Establish and maintain relationships with key builder / developers in service territories. Ensure rate policies are properly applied and collections received. Work closely with Work Management and C&M in the execution of customer requests to meet customer need dates. Respond to and investigate regulatory complaints. Responsible for metering and inspection activities as related to new business. Position may be required to work extended hours for coverage during storms or other energy delivery emergencies.


Primary Duties

PRIMARY DUTIES AND ACCOUNTABILITIES
Management of regional New Business organization including performance management, hiring, and career development. (40%)
Interface with Work Management, C&M and other stakeholders for the execution of New Business work. Establish, maintain and improve relationships with other departments (15%)
Interface with external customers including major developers, contractors and other utilities. Prepare and deliver presentations to externals customers and Exelon executives. (15%)
Prepare and monitor budget. Achieve financial targets including CIAC collection and cost per unit target. (15%)
Develop technical capabilities in the organization. Respond to regulatory investigations and complaints with response back to the local PUC. (5%)
Develop and execute strategic initiatives to support the Corporate EED goals. (10%)
Responsible to act as an Emergency Response Manager or equivalent level in the Emergency Response Organization. Beyond 100% of your normal duties.

Job Scope

JOB SCOPE
Responsible for oversight of all regional new business activities, including installations, removals, temporary service requirements, line extensions, new business related relocations, customer requests and un-metered service requests.
Has a matrix relationship with New Business Process lead and a direct relationship with the Regional Operations Lead
Oversight of New business expenditures of approximately $20 million budget with $4 million in CIAC collection.
Implement strategic initiatives to obtain significant cost reduction and high customer satisfaction.
Interfaces with senior management, executive managers, regional organizations, customers including large builders and developers, contractors, regulators and government officials as necessary.
ComEd - Directs a staff of 1 supervisor and 10 to 14 direct reports. Manages an indirect staff of 5 employees.
PECO � Direct reports � 16 - 22

MINIMUM QUALIFICATIONS
Bachelors Degree in Engineering, Business Administration or related field.
At least 5 years of delivery experience, including at least 2 years of leadership or proven team leadership experience; 3-5 years as a supervisor or manager recommended.
Demonstrated knowledge and understanding of distribution engineering and construction practices.
Proven leadership ability in a high performance culture.
Proven high level management skills in coaching, performance management, and developing business competencies.
Demonstrated ability to achieve results, build consensus, establish trust, communicate effectively and foster culture change within a matrixed organization.
Self-initiator with the demonstrated ability to develop and implement process enhancements and efficiencies including technology and performance.
Demonstrated business acumen, strategic planning, customer awareness and ability to create value 0 eliminate non-value activity
In lieu of degree, 9-12 years of relevant experience.

Preferred Qualifications

PREFERRED QUALIFICATIONS
Graduate degree or graduate level work in Engineering, Business Administration or related field.
3-5 years of supervisory experience.

Benefits


Annual salary will vary based on a candidate’s skills, qualifications, experience, and other factors: $117,600.00/Yr. – $161,700.00/Yr.
Annual Bonus for eligible positions: 20%
401(k) match and annual company contribution
Medical, dental and vision insurance
Life and disability insurance
Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
Employee Assistance Program and resources for mental and emotional support
Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
Referral bonus program
And much more