IT Integration Analyst

The IT Integration Analyst designs, builds, and maintains the integrations that connect the College's enterprise and business systems. This position owns integration development, monitoring, standards, and documentation, and partners with systems analysts, network operations and functional users to translate business requirements into reliable, secure data flows. The position also performs business and systems analysis, provides technical support, and supports data conversion and reporting for processes that span multiple systems.

Responsibilities:

• →Design, develop, test, implement, and maintain integrations between College enterprise applications, cloud-based platforms, and third-party systems using application programming interface (API)s, middleware, file transfers, and other integration technologies.
• →Develop and support integrations with enterprise resource planning (ERP), student information systems (SIS), constituent relationship management (CRM), and other business applications using vendor-provided integration tools and API’s.
• →Collaborate with systems analysts, business stakeholders, and vendors to define integration requirements, data mapping, transformations, and processing schedules.
• →Develop and maintain SQL queries, scripts, and data transformation processes to support system integration and data exchange.
• →Monitor integration processes, implement error handling and alerting, troubleshoot failures, and resolve data processing issues to maintain reliable system operation.
• →Maintain integration-related service accounts, API credentials, certificates, and authentication configurations in accordance with College information security requirements.
• →Test and validate integrations during application implementations, upgrades, patches and vendor releases, to ensure continued functionality and data integrity.
• →Maintain integration standards, technical documentation, system diagrams, and an inventory of integrations to support ongoing operations and knowledge sharing.
• →Evaluate integration technologies, recommend improvements, and coordinate integration-related activities with internal IT teams and external vendors.
• →Provide application support, data correction, and reporting using database and business intelligence tools.
• →Provide cross-training to IT systems analysts and other IT staff on integration processes, tools, standards, and troubleshooting procedures.

Required Knowledge, Skills and Abilities:

• →Knowledge of the software development life cycle (SDLC) practices, source control (Git), continuous integration and continuous delivery (CI/CD) processes, and change management.
• →Knowledge of integration platforms and middleware technologies, such as Informatica IDMC, Boomi, MuleSoft, Azure Logic Apps, or comparable solutions.
• →Knowledge of integration concepts and technologies, including REST and SOAP API’s, web services, batch processing, real-time integrations, event-driven architectures, and common data formats such as JSON, XML, and CSV.
• →Knowledge of cloud application services, containerization and infrastructure automation technologies, such as Docker, Kubernetes, Azure Functions, Azure Container Apps, Terraform, and Ansible.
• →Knowledge of API authentication and security methods, including OAuth 2.0, API keys, certificates, and secure credential management.
• →Knowledge of ERP and customer relationship management (CRM) systems, such as Ellucian Banner, cloud ERP platforms, Salesforce, or TargetX.
• →Develop and maintain reusable integration components, scripts, deployment configurations, and supporting infrastructure automation to improve consistency, reliability, and maintainability.
• →Knowledge of Windows and Linux operating systems and the ability to troubleshoot integration issues across different environments.
• →Ability to learn and apply new technologies, integration tools, and development practices as organizational needs evolve.
• →Ability to work effectively in a team environment and collaborate with technical staff, business stakeholders, and vendors.
• →Ability to adhere to IT risk management, data governance, FERPA, information security, and accessibility standards.
• →Ability to model integrity through self-awareness, personal accountability, ethical behavior, quality standards, and sustainable practices.
• →Ability to think critically by applying problem solving practices, acquiring relevant information, using technology and other resources appropriately, and evaluating alternatives.
• →Ability to communicate effectively by speaking and writing clearly, concisely, and professionally; practicing active listening; reading critically and adapting communication for audience.
• →Ability to recognize personal biases, adapt to different cultural situations, and demonstrate a commitment to respectful interactions with persons of various ethnic, cultural, socio-economic, or educational backgrounds.
• →Advanced knowledge of and skills with technology including software programs for communication, data collection, and decision making including, but not limited to, Office 365 Suite and JIRA.  

• Associate's degree in Computer Information Systems, Software Development, Computer Science, or a related field with a minimum of 5 years of relevant work experience, required; Bachelor's degree in Computer Information Systems, Software Development, Computer Science, or a related field with a minimum of 1-2 years of relevant work experience preferred.
• Experience developing, maintaining, or supporting integrations between enterprise applications, databases, or information systems required.
• Experience working with application programming interfaces (APIs), web services, or other methods of exchanging data between systems required.
• Experience with SQL and a minimum of one scripting or programming language, such as Python, PowerShell, JavaScript, or comparable language preferred.
• Experience with integration platforms, middleware, or integration Platform as a Service (iPaaS) Solutions, preferred.
• Experience with software development practices, version control, automated deployments, or CI/CD process, preferred.
• Experience integrating enterprise applications, including ERP, HR, Finance, or Student Information Systems, preferred.
• Experience supporting application integrations in a higher education environment, preferred.

In evaluating candidates for this position, the College requires the minimum education credential specified for the role. In addition, the College may consider a combination of relevant training and experience that, together with the required education, provides the necessary knowledge, skills, and abilities to successfully perform the duties of the position.

CVTC reserves the right to limit applicant consideration from specific geographic regions when differences in state-level policies, laws, or regulatory frameworks present conflicts with institutional standards and/or fiduciary responsibilities. This practice supports compliance, operational integrity, and alignment with the College’s strategic objectives.The College is seeking to attract diverse instructors and staff who can inspire our increasingly diverse student population. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. Therefore, we seek applicants who demonstrate they understand the benefits of diversity in a higher education community. Consideration will be given to equity-minded individuals committed to collaborating with faculty, staff, administration, students, and community partners who are also committed to closing equity gaps.