Stockroom Associate (38 hours) - Oxford Street

Oxford Street, London Retailmid

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Requirements Summary

Team Player Demonstrate customer service skills A passion for retail,

Technical Tools

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Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador as well as your genuine love for stockroom operations. Apply now for the chance to join an incredible team!

MAJOR ACCOUNTABILITIES:

Provides superior product knowledge and service techniques to meet the stock needs of the customer.

Develop product knowledge of store merchandise to enable you to educate the customer and on product features and benefits.

Correctly measuring and fitting the customer to appropriate NB product, communicating current store promotion and correct price, and reviewing features and benefits.

Keep floor area neat and organized. This includes stock and inventory functions, i.e. labelling and price marking items and merchandising apparel as needed. Organize and fill sales floor to maximize selling.

Complete stock transfers, RTV’s and cycle counts.

Protect Company Assets by greeting customers; attach and detach security tags (if provided); Report shrinkage and security violations. Monitor floor merchandise.

Performs other duties as required.

REQUIREMENTS FOR SUCCESS:

Team Player

Demonstrate customer service skills

A passion for retail, sales and stockroom operations

Desire to learn

Ability to perform basic maths and general retail operational processes

Effective communication skills

Proven organisational skills

Flexible work schedule including weekends and holidays

Ability to work early hours to execute deliveries before store opening and occasional night shifts

ADDITIONAL BENEFITS:

Competitive compensation

Potential to earn more through our Retail Bonus Scheme

Great development opportunities

Inclusive working environments across all our European locations

Generous staff discount

Project involvement across our European region

Flexible uniform package

Flexible Work Schedule

For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while providing high levels of flexibility to associates. North American office-based associates are expected to come into the office on Wednesdays, with other occasional in-office days for in-person meetings and events as needed. Our offices are fully open and amenities are available across our North American office locations.

Equal Opportunity Employer

New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.