Case Manager - Youth Project Lighthouse

If asked to describe the culture at Metropolitan Family Services, we could do that in one word. COMMUNITY! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do.

Metropolitan Family Services empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company’s bottom line? Then we’d love to hear from you!

We are now hiring for a full-time Case Manager to join our Calumet team!

SALARY: 

ESSENTIAL JOB FUNCTIONS:  

• Conducts thorough assessment of clients. Evaluates problem and service needs.
• Develops a written client service plan specifying goals to be achieved and services to be pursued.
• Supplements service plans to meet client needs.
• Provides, as appropriate, supportive help, advocacy and case management to individuals and families in coping with environment and interpersonal relationship
issues.
• Works collaboratively with community resources. Develops a knowledge of resources and helps clients to utilize them.
• Works within contract, grant, and program requirements including meeting timelines and reporting requirements.
• Engages client in settings that may present a challenge for the client for the purpose of learning/practicing/developing healthy behaviors and coping skills.
• Reassesses and monitors client situation and adequacy of service plan.
• Collaborates and participates with other program staff in the planning and implementation of service plans.
• Subsequent to consultation with supervisor, handles emergency and crisis situations within target population.
• With supervisory approval, authorizes limited amounts of financial assistance to own clients.
• May work with community groups.
• Works effectively with diverse staff and service population.
• Other duties as assigned.

• Bachelor's Degree in Psychology, Social Work, or related field from an accredited college or university.
• Strong interpersonal and time management skills.
• Some direct service experience preferred.
• Ability to maintain assigned community and home-based services.
• Ability to work effectively with diverse individuals and groups.

TRAVEL/MOBILITY REQUIREMENTS:
Driving for work required with transportation of clients preferred in a personally owned vehicle.

PREFERRED QUALIFICATIONS:
• 1+ year of case management experience in a social service or healthcare setting.

KNOWLEDGE, SKILLS, and ABILITIES:
• Strong interpersonal and time management skills.
• Some direct service experience preferred.
• Ability to maintain assigned community and home-based services.
• Ability to work effectively with diverse individuals and groups.

METROPOLITAN FAMILY SERVICES VALUES AND EXPECTED BEHAVIORS:
• Client Centered/Mission Driven
• Adaptable
• Goal Oriented/Solution Focused
• Self-Reflective and Receptive to Feedback
• Collaborative
• Positive Demeanor
• Trustworthy/Accountable

PHYSICAL REQUIREMENTS:
While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel,
handle, and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. The employee is required to have close visual acuity to perform an
activity such as preparing and analyzing data and figures, transcribing, and viewing a computer terminal.
This job description is not designed to cover nor contain a comprehensive, exhaustive listing of duties and responsibilities, and it is expected that employees understand there may be other duties assigned outside of the written language that appears here Metropolitan Family Services reserves the right to amend, add, change, and/or remove responsibilities to meet business needs as necessary,