Property Management Technician

Sampson Construction has built its reputation for integrity by serving as a trusted partner in commercial construction for over 70 years. Every client’s needs, goals and budget become Sampson Construction’s uncompromising standard of success. Sampson Construction is an industry leader, driven by advancements that continuously enhance the standards of quality for clients. For more information, visit the company’s website at sampson-construction.com.

The Property Management Technician supports the routine maintenance and day-to-day operation of assets within the company’s commercial and residential portfolio. This position assists with tenant relations, maintenance coordination, property inspections, unit turnover, and communication among tenants, the Property Management team, the Maintenance team, construction teams, contractors, and subcontractors. The position helps ensure properties remain clean, safe, presentable, and ready for occupancy while supporting tenant satisfaction and retention.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Support the Property Management and Maintenance teams with the daily operation and upkeep of commercial and residential properties.
Enter, maintain, track, and follow up on property maintenance requests and work orders in Yardi.
Communicate with tenants regarding maintenance requests, utilities, access, and other property-related needs.
Receive calls and messages related to tenant concerns and route information to the appropriate team member.
Coordinate emergency service needs and maintenance requests with maintenance staff, contractors, and subcontractors; communicate status updates to tenants.
Inspect occupied and vacant properties to identify maintenance, cleanliness, safety, and readiness needs.
Coordinate cleaning, repairs, and other work needed to keep vacant spaces presentable and in leasable condition.
Travel to property locations to conduct inspections, address tenant concerns, perform approved repairs, and monitor overall property condition.
Work with the team to develop solutions before making commitments to tenants.
Assist with access control, keys, and property access needs.
Support tenant move-ins and move-outs, including documenting the condition of tenant spaces and taking photographs before and after occupancy.
Assist with apartment turnover inspections, document needed work, and create work orders for the Maintenance team.
Assist with tenant lockouts, evictions, and related property-access activities as directed.
Safely use small equipment and tools to complete assigned property-maintenance tasks.
Attend continuing education and training seminars as needed.
Provide additional property-management and maintenance support as directed.
Perform other duties as assigned.

QUALIFICATION REQUIREMENTS/SKILLS:

Ability to work independently and complete daily activities according to the established work schedule.
Ability to prioritize multiple tenant requests, work orders, inspections, and property needs.
Ability to use small equipment and tools properly and safely.
Ability to understand, follow, and communicate written and oral instructions.
Strong communication and customer-service skills when working with tenants, coworkers, contractors, and subcontractors.
Basic computer skills and the ability to use Yardi or similar property-management software.
Dependable and consistent attendance.

EDUCATION & WORK EXPERIENCE:

Any combination of education, training, and experience that demonstrates the knowledge and ability to perform the essential duties of the position.
Property management, facilities, construction, maintenance, or customer-service experience is preferred.

Sampson Construction is dedicated to advancing diversity, inclusion and equality in everything that we do. As an Equal Opportunity and Affirmative Action Employer, we encourage applications from All qualified candidates and assure they will receive consideration for this position regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, or gender identity.

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