Preventive Health Data Management Specialist

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About Finger Lakes Community Health:

Finger Lakes Community Health (FLCH) was founded in 1989 with an original mission of serving the region's agricultural workers by linking individuals to area resources and providing essential health services. In 2009 the organization expanded to become a Federally Qualified Health Center (FQHC), serving patients of all incomes, ethnicities, and walks of life. Over the last decade, FLCH has grown to provide medical, dental, and behavioral health services to over 28,000 patients at eight health centers. With over 200 employees we strive to provide high-quality and innovative health care services to the Finger Lakes Region.

Benefits Offered:

• Monday through Friday schedule, closed all major holidays
• Medical insurance with a 90%+ employer contribution
• Dental, Vision, and Life insurance
• Safe Harbor 3% 401k contribution
• Robust PTO offerings 
• Education reimbursement

Position Summary:

The Preventive Health Data Management Specialist ensures the accuracy, integrity, and timely reporting of preventive health data within the organization. The role supports compliance with state and federal program requirements by reviewing documentation, verifying key data elements, and maintaining reliable reporting systems that reflect the organization’s preventive health activities.

Main Responsibilities:

Documentation & Data Integrity

•  Maintain patient files and preventive health records within the electronic medical record (EMR) system.
•  Review provider notes for preventive health visits to ensure completeness and accuracy.
•  Document Client Visit Reports (CVRs) and verify accuracy before submission.
•  Enter and update EMR information based on intake documentation collected by front desk staff.
•  Verify data accuracy across EMR entries, CVRs, and claim datasets to ensure consistency and correct coding.
•  Identify discrepancies or missing documentation and follow up with appropriate staff to resolve issues.

Reporting & Compliance Support

•  Prepare and submit monthly, quarterly, and annual data reports to state and federal agencies, including those required by NYS Family Planning Program and Title X.
•  Generate reports from the EMRS database to support internal monitoring, audits, and compliance reviews.
•  Maintain claim dataset setup for reproductive health and Family Planning Program reporting requirements.
•  Ensure timely and accurate completion of documentation necessary for external reporting and program compliance.

Program Communication & Coordination

•  Communicate documentation concerns, trends, or missing elements to staff, providers, and supervisors.
•  Support program functions and administrative tasks as designated by the Preventive Health Program Manager.
•  Collaborate with clinical and administrative staff to ensure consistent application of documentation and reporting protocols.
•  Maintain organized and accessible records needed for audits, compliance reviews, and program evaluation activities.

Quality Assurance Support
•  Participate in quality assurance activities related to reproductive health documentation and reporting.
•  Assist with data validation checks to support report accuracy and compliance.
•  Identify recurring documentation issues and provide input to program leadership regarding improvement opportunities.

Other Duties
•  Perform other related duties as assigned by the supervisor.

Physical Requirements:

•  Sitting/Standing: Prolonged sitting with occasional standing or walking.
•  Computer Use: Frequent typing and prolonged screen time.
•  Light Lifting: Frequently lifting or carrying objects up to 15 pounds.
•  Visual: Clear vision for reading and inspections.
•  Hearing Clarity: Ability to hear conversations in person or in virtual communications.

Work Environment
•  Remote: Home or remote office, using virtual communication tools to collaborate and interact with patients and staff.
•  Moderate-Paced: Dynamic environment that requires both productivity and accuracy to reach goals and project objectives.
•  Office Hours: Standard business hours, with occasional extended shifts based on clinic needs.

Education:
•  High school diploma or equivalent is required.
•  Associate or bachelor’s degree in healthcare administration, business administration, public health, or related field is preferred.
•  Certification in Health Education (CHES or MCES) is preferred.

Qualifications:

•  2+ years in a healthcare or customer service setting preferred.
•  A valid government-issued photo identification document is required.
•  Applies working knowledge of claims processing and understanding payer requirements.
•  Displays developing skill in understanding data and recognizing basic trends.
•  Demonstrates ability to review work for quality and consistency.
•  Applies sound judgement in routine situations to identify issues and seek guidance to resolve them.