Outreach and Enrollment Coordinator

United States·Salt Lake Citymid

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Quick Summary

Overview

HOMELESSNESS HURTS. HEALTH CARE HELPS.

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Are you passionate about helping vulnerable populations navigate complex healthcare systems? Join Fourth Street Clinic as a full-time Insurance Enrollment Specialist! In this role, you will guide patients and community members through Medicaid and Marketplace applications, ensuring accurate insurance information is maintained in our EMR system. You'll work closely with front desk and billing teams to provide compassionate, patient-centered support while improving access to essential healthcare services.

What We Offer

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✓Medical, Dental, Vision

✓401(k) with company contribution

✓Life Insurance

✓Health Savings Account & Flexible Spending Account

✓Paid Time Off

Responsibilities

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Provide one-on-one application assistance for Medicaid and Marketplace programs for patients and community members
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Collaborate with community partners to enroll individuals in available insurance programs
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Collect co-payments, past balances, and generate Good Faith Estimates according to sliding fee schedules
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Manage the front-end cash drawer and ensure accurate documentation of payments received
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Maintain up-to-date knowledge of eligibility criteria and insurance restrictions
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Participate in in-clinic and outreach services, including open enrollment initiatives
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Collect and track outreach and enrollment data for compliance with grants, reporting, and outcome-driven projects
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Educate patients and families on public program eligibility, benefits, and the importance of health coverage
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Provide referrals to clinic services and community resources to support patient well-being
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Deliver information in a fair, accurate, culturally sensitive, and impartial manner

Requirements

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High School Diploma or equivalent
1–2 years (or more) of customer service experience
Strong written and verbal communication skills
Excellent time management and organizational skills

Experience with EMR systems
Spanish-speaking abilities
Conflict resolution skills
Prior experience with Medicaid and Marketplace applications

Able to lift up to 50 lbs. and perform movements including pushing, balancing, stooping, twisting, and sitting
Extended hours using a computer and telephone

Join Our Team
If you're ready to make a tangible difference for patients navigating complex healthcare programs, apply now to join our mission-driven team at Fourth Street Clinic!