Security Captain - FT - 3rd Shift

Supervises Security Officers to provide protection and security of hospital assets, information, patients, visitors and team members.

Birmingham, AL 

Security Captain - FT - 3rd shift

Shift - 23:00 - 07:00

• →Maintains confidentiality.
• →Present a professional demeanor and ability to interface with and provide excellent customer service to a wide range of guests and corporate staff.
• →Interprets laws, policies and procedures and communicates them both verbally and in writing.
• →Manage emotionally charged situations and customers under extreme stress.
• →Supervise training of new security officers and on-going t raining of current security officers.
• →Effectively communicates information regarding patient and non-patient needs to peers, subordinates and staff.
• →Performs periodic and semi-annual reviews of subordinate team members.
• →Conducts investigations and completes reports as required.
• →Manages various personnel functions, including hiring, work assignments, coaching plans and correction actions.
• →Performs other duties as assigned.
• →Maintains regular, punctual attendance consistent with Baptist Health policies, the ADA, FMLA and other federal, state and local standards.
• →Maintains compliance with all Baptist Health policies and procedures.
• →Participates in continual review of Security policies and procedures and provides recommendations for improvement.
• →Participates in committees (Safety or Environment of Care, for example) or process improvement team as necessary or required.
• →Resolves issues or situations with patients, visitors and staff.
• →Addresses first steps in the verbal and written corrective action process.
• →Always provides the highest quality of customer service.
• →Responsible for department timecard review and approval process.
• →Develops a strong working relationship with all departments to support their objectives and achieve positive outcomes.

• High School graduate or equivalent required
• Basic knowledge of Microsoft Word, Excel, and PowerPoint required
• Associate’s degree preferred

• Obtain Crisis Prevention Intervention (CPI) certification within 120 days of hire which must be renewed annually prior to certification expiration
• Obtain State of Alabama Security Officer License through the Alabama Code of Professions and Business (Alabama Code: Title 34 - Professions and Businesses, Alabama Security Regulatory Board, Statute 34-27C-8 Training Requirements).
• Obtain Basic Security Officer certification or higher level of certification through the International Association of Hospital Security and Safety (IAHSS) within 120 days of hire and maintained throughout employment

• Two years security experience including one year in a supervisory or leadership role required.