DE033964-Customer Service Associate

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Customer SupportCustomer Service Representative

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Requirements Summary

• At least 6 months of relevant work experience • Knowledgeable on MS Office applications (Excel,

Technical Tools

Customer SupportCustomer Service Representative

---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---

POSITION TITLE: Customer Service Associate
WORK SETUP: Hybrid

RESPONSIBILITIES:
• Account hard copies accurately in Cebu and transmit to Manila (twice or more RTO in a week)
• Assign tickets and answer inquiries logged in Accenture Support on timely manner
• Send notifications on Exit related concerns
• Check T&E accountability of resigning employees
and provide clearance in Exit tool
• Critical thinking
• Keen to details

OTHERS:
Project Shift Schedule: Morning Shift
Project Rest Day: Weekends Off
Project/Team Location: Cebu City, e-Bloc Tower 2

SKILLS AND QUALIFICATIONS: • At least 6 months of relevant work experience • Knowledgeable on MS Office applications (Excel, Outlook) • Good communication skills • Good organizational skill • Time management • With experience on handling bulk transactions, preferred

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.