Ski Area Guest Services Cashier

United States·McGaheysvillemid

Front Desk AgentHospitality & Tourism

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Quick Summary

Key Responsibilities

00 PM on Thursday, December 31. For more information, contact José Antonio Martínez at 540.

Technical Tools

Front Desk AgentHospitality & Tourism

Massanutten Resort

Job Summary

The Ski Area Guest Services Cashier position requires candidate to provide the highest level of customer service to all resort guests, both on and off property, in-person, and over the phone. This includes assisting with activity bookings and modifications, providing resort information regarding activities, amenities, and dispensing advice regarding the local area. Ski Area Guest Services Cashiers are responsible for providing front line assistance to ski area guests by assisting with ticket purchases, reservations, and troubleshooting guest concerns. Candidate must possess and demonstrate communication and social skills. They should be empathetic and a true problem-solver committed to ensuring an outstanding customer experience.

This position continues through our winter season only, mid-November through mid-March.

Required

Must be 16 or older

Preferred

1+ years customer service experience

Typical Schedule

Days:

- Varies, including weekends and holidays

Hours:

- Varies, days and evenings

What We Offer

~1 min read

✓Pay: $12.77/Hour

✓Handle and accept responsibility for large sums of money, ability to be firm, but polite in enforcing resort policies, and able to work under stressful situations and conditions

✓Assist guests with ticket purchases, refunds, concerns, and questions

✓Accurately write down/communicate information to supervisors

✓Other duties as assigned by management

Location & Eligibility

Where is the job

Mcgaheysville, United States

On-site at the office

Who can apply

About this job

Pay per year: ≈ $26,562 a year; 29% below the $37,440 median for Front Desk Agent jobs on Jobera (592 salaries).
Who can apply: United States
Posted: Today
Employer: has 75 open jobs on Jobera.