Disability Support Leader. Permanent Full Time - Ballina

Life Without Barriers is a leading social purpose, not for profit organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people, and people with mental illness. We work with people who are homeless and refugees and asylum seekers.   

Empowering people with disability to live life the way they choose is at the heart of how Life Without Barriers has operated for over 25 years. This is an exciting opportunity to join our team and continue this mission. Support people with disability to have the choice, control, and independence to live their best life. If you’re passionate about inclusivity, respect, and making a meaningful difference, this is the career move for you.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

Provide personalised coaching and mentoring to a team of Disability Support Workers, focusing on skill development and best practices, while overseeing the operations of 2 Supported Independent Living (SIL) homes. The role involves an on-call component once every 6 weeks as well as occasional travel.

• →Lead and coordinate high-volume 24/7 service operations for 2 SIL properties – Ballina & Lismore
• →Guide and inspire a team of Disability Support Workers with a collaborative approach
• →Maintain clear role distinctions and provide decisive leadership
• →Continuity of support services through management of unexpected leave coverage
• →Foster a culture of resilience and adaptability
• →Encourage staff competency in active support and complex client care
• →Effectively manage crisis situations and complex behavioural incidents
• →Act as a key liaison with families, navigating complex care dynamics
• →National collaboration to maintain service alignment
• →Balance competing demands, ensuring completion of mandatory reporting, compliance, risk management, and resource optimisation

• Previous leadership experience within the delivery of services to people with disability and/or mental health

• Established influencing and negotiation skills
• Ability to think creatively and problem solve
• Diploma in relevant Social & Community Services or relevant experience
• Current unrestricted Australian Drivers Licence and access to a reliable vehicle

Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check (where relevant to the role).

Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. Candidates with disabilities who require adjustments to the recruitment process or the application form in an alternate format can visit https://www.lwb.org.au/careers/ for information on our access and inclusion work and how to contact us directly. 

For any other enquiries, contact Caprisse Reid at caprisse.reid@lwb.org.au.  

Advertised: 06 Nov 2026 AUS Eastern Daylight Time
Applications close: 15 Nov 2026 23:55 AUS Eastern Daylight Time

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