Sales Support Coordinator, Custom Publishing

The Sales Support Coordinator, Custom Publishing role manages all aspects of sales support services for Printers Row Publishing Group (PRPG) and Proprietary Publishing sale representatives.

What You Will Be Doing:

•  Provide operational support to custom sales reps.
•  Assist with item set ups in customer systems as needed.
•  Maintain the Pre-Event Planner for all PRPG and Proprietary titles planned for Costco and Sam’s Club.
• Assist with drop shipment order entry as needed.
• Manage product images for .com accounts
• Track and manage open orders, working with customers to update order details as needed. 
• Track customer POS data and compile weekly reporting
• Assist in the creation of customer PowerPoint presentations for Warehouse Club, Mass Market, and Direct Sales Customers.
• Assist with item maintenance in the Title Management system for Proprietary titles.
• Maintain Proprietary project tracker for Mass Market and Direct Sales accounts.
• Submit creative requests for tray and display renderings.
• Prepare pub boards for non-returnable reprint orders.
• Collect and ship samples needed for customer presentations and internal meetings.
• Create and maintain Proprietary Publishing catalog.
• Manage custom product sample library.
•  Perform related work as needed, including special projects.
• Study new brands and competitor’s product for a thorough knowledge of customer needs.
• Other duties may be assigned, directed, or requested.

What You Will Need:

• Bachelor’s degree in Business or a related field is required.
• Strong to advanced experience in Microsoft Excel, Word, PowerPoint, and Outlook is required.
• Ability to navigate and work efficiently across multiple systems and platforms.
• Working knowledge of company products and brands.
• Knowledge of production processes and product specifications. 
• Strong organizational and follow-up skills to effectively coordinate with Production, Creative Teams, Customers, and Publishers to ensure timely completion of tasks and projects.
• Planning/Organizing – The individual effectively prioritizes and manages work activities, meets deadlines, balances multiple responsibilities, and uses time efficiently.
• Adaptability – The individual demonstrates flexibility in a fast-paced work environment, manages competing priorities, and responds effectively to changes, delays, and unexpected challenges.
• Strong attention to detail with the ability to manage multiple tasks and priorities simultaneously while maintaining accuracy and meeting deadlines.
• Must have excellent communication skills, both written and verbal.
• Ability to speak with all levels of the organization and outside partners.
• Interpersonal skills – Maintains confidentiality and remains open to continuous learning and constructive assistance.
• Oral Communication – Speaks clearly and persuasively in positive or negative situations.
• Written Communication – Edits work for spelling and grammar, presents numerical data effectively, and is able to read and interpret written information.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• A methodical and organized approach to problem-solving.
• Must identify and resolve problems in a timely manner, gather and analyze information skillfully, and maintain confidentiality.
• The work performed is in an office environment.
• The noise level in the work environment is usually moderate at low decibels.
• Must be able to work in a fast-paced, team environment. 

Salary: $28.84/hour - $31.25/hour

ReaderLink is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status, or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran.

ReaderLink is committed to recruiting, hiring and promoting people with disabilities and veterans.If you need an accommodation to assist with completing the electronic application, please email your request to info@readerlink.com, or call: (708) 356-3737.