Accessibility Quality Specialist

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Manufacturing & ProductionQuality Manager

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Manufacturing & ProductionQuality Manager

Accenture is a leading solutions and services company that helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise, bringing together the talent of our approximately 786,000 people, our proprietary assets and platforms, and deep ecosystem relationships. Our strategy is to be the reinvention partner of choice for our clients and to be the most client-focused, AI-enabled, great place to work in the world. Through our Reinvention Services we bring together our capabilities across Strategy, Consulting, Technology, Operations, Song, and Industry X to create and deliver solutions and services for our clients. Our purpose is to deliver on the promise of technology and human ingenuity, creating 360° value for all our stakeholders. Visit us at accenture.com.

We are looking for an Accessibility Quality Specialist to support quality assurance and accessibility initiatives across digital products and services. This role will be responsible for performing accessibility assessments, monitoring quality standards, analyzing trends, and ensuring compliance with established policies, procedures, and accessibility requirements.

The ideal candidate will have a strong foundation in Accessibility Testing and Quality Assurance, with the ability to identify improvement opportunities, collaborate with cross-functional teams, and contribute to delivering accessible, high-quality digital experiences.

Responsibilities

~1 min read

→Conduct accessibility reviews and quality assurance testing across digital products and services.
→Create and maintain error trend analyses and quality scorecards to monitor performance and compliance.
→Identify recurring issues and recommend immediate corrective and preventive action plans.
→Support the implementation and continuous improvement of quality assurance processes and standards.
→Serve as a point of contact for updates, guidance, and communications related to policies and procedures.
→Audit processes and deliverables to ensure compliance with accessibility requirements, global standards, and quality certifications.
→Collaborate with project teams, stakeholders, and leadership to maintain and enhance quality assurance practices.
→Document findings, track issues, and provide recommendations for process improvements.
→Monitor quality metrics and prepare reports to communicate trends, risks, and improvement opportunities.
→Support accessibility testing activities and help validate compliance with established accessibility standards.
→Promote a culture of quality and continuous improvement across projects and teams.

Requirements

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Bachelor's Degree in Computer Science, Information Technology, Software Engineering, Quality Engineering, or a related field.
+5 years of experience in Accessibility Testing, Quality Assurance, or related disciplines.
Advanced proficiency in Accessibility Testing.
Advanced proficiency in Quality Assurance (QA).
Experience analyzing quality trends and creating reports, scorecards, or performance metrics.
Experience identifying process improvement opportunities and implementing corrective actions.
Experience conducting audits and ensuring compliance with policies, standards, and procedures.
Strong analytical and problem-solving skills.
Excellent communication and stakeholder management skills.
Ability to work effectively in a collaborative, cross-functional environment.
Professional proficiency in English.

Knowledge of accessibility standards such as WCAG, Section 508, or related guidelines.
Experience with quality management frameworks, auditing methodologies, or compliance programs.
Experience working with defect tracking and project management tools such as JIRA, Azure DevOps, or similar platforms.
Familiarity with digital accessibility testing tools and assistive technologies.
Experience supporting continuous improvement initiatives and operational excellence programs.
Exposure to AI-enabled quality, accessibility, or testing solutions.

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.