Senior Business Analyst

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings.  

This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.

GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools they need to succeed online. Our mission is to give customers the tools, insights, and people to transform their ideas and personal initiative into success. 

GoDaddy is a data-driven company dedicated to empowering entrepreneurs worldwide. We are seeking an experienced Senior Business Analyst to join the Strategic Modeling team within Care Commercial Success. This role will serve as a senior individual contributor responsible for developing and improving forward looking models that connect revenue, customer demand, capacity, staffing, hiring, and training. The analyst will independently lead complex analyses, translate business assumptions into scalable models, evaluate risk and tradeoffs, and communicate recommendations to senior business partners. This role will also help establish modeling standards and mentor other analysts as the Strategic Modeling capability matures. 

• →Build, maintain, and improve end-to-end models for forecasting, capacity planning, staffing, revenue, and strategic business planning
• →Translate commercial, operational, and financial assumptions into integrated forecasts that quantify impacts to revenue, demand, workforce capacity, hiring, training, and expense
• →Develop models from the ground up and evaluate existing approaches to identify more effective, scalable, and integrated solutions
• →Lead scenario analysis, sensitivity analysis, back testing, and model validation to evaluate trade-offs, understand risk, and improve forecast performance
• →Partner with cross-functional and executive stakeholders to turn business questions into actionable insights and recommendations, while mentoring and sharing modeling best practices with other analysts

• 6+ years of experience in forecasting, strategic modeling, workforce or capacity planning, financial modeling, business analytics, or a related quantitative field
• Demonstrated experience independently building forecasting or planning models from the ground up, with strong experience in time-series and other forward-looking modeling techniques
• Advanced SQL skills, proficiency in Python and/or R, and experience with data visualization tools for analysis, forecasting, modeling, and communicating insights
• Strong problem-solving and intellectual curiosity, with the ability to solve ambiguous business problems, challenge existing approaches, and thoughtfully use AI-assisted technologies
• Strong stakeholder and executive communication skills, with the ability to translate complex analysis into clear recommendations, mentor others, and support business partners

• Bachelor’s or master’s degree in Statistics, Mathematics, Operations Research, Economics, Finance, Business Analytics, Data Analytics, or a related quantitative discipline
• Experience in contact-center forecasting, workforce management, capacity planning, demand planning, strategic finance, or revenue forecasting
• Experience with ARIMA/SARIMA, gradient boosting, simulation, optimization, machine-learning forecasting, or ensemble approaches
• Experience developing analytical tools, models, or workflows that incorporate AI capabilities
• Experience with Amazon QuickSight, as well as model governance, automated backtesting, or integrated modeling processes

We encourage you to apply even if your experience or skillset doesn’t align perfectly with every requirement. We value a wide range of backgrounds and transferable skills, and we are excited to support learning and growth.