HUC - UNIT CLERK - EMERGENCY DEPARTMENT

United States·Mount Pleasantmid

Patient Access RepresentativeHealthcare Non-Clinical

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Quick Summary

Overview

Essential Job Functions Regular, consistent, on-site, and timely attendance. Contribute to the delivery of direct and indirect patient care within the parameters established by hospital policy,

Technical Tools

Patient Access RepresentativeHealthcare Non-Clinical

Regular, consistent, on-site, and timely attendance.
Contribute to the delivery of direct and indirect patient care within the parameters established by hospital policy, procedure, protocol and standards of care.
- Assist in meeting patient care needs as directed.
- Transcribe and enter physician orders via order entry system.
- Collect, document and report ongoing patient care data as directed.
- Appropriately place reports/results on patient records following review by RN.
- Utilize appropriate etiquette when answering the telephone and intercom; take and relay messages appropriately and timely.
- Make patient rounds as requested to address patient needs and physical environment.
Assist in developing an educational process for the provision and coordination of patient care activities that promote and maintain health, foster self-care and improve outcomes.
- Obtain resources as needed.
- Report to the RN/LPN information regarding the patient's readiness to learn.
Maintain a collaborative relationship with physicians and other health care providers to achieve desired patient outcomes and assure a continuous flow of patient care.
- Perform chart management functions.
- Notify RN promptly of a 'stat' order.
- Assist in maintaining appropriate staffing levels by identifying and contacting replacement staff as needed.
Participate in unit performance improvement activities designed to enhance the quality of patient care and customer service.
- Assist in data collection process as requested.
- Recommend modifications for performance improvement.
Demonstrate leadership by utilizing the behaviors inherent to the role of the unit clerk.
- Demonstrate an ability to solve problems utilizing critical thinking skills and seeks assistance from immediate supervisor when appropriate.
- Maintain accountability for actions taken.
- Effectively function as a resource person.
- Act as a patient advocate.
- Perform effectively in the role of preceptor/mentor to new hires and/or students.
- Assist in maintaining/decreasing organizational/department costs.
Assist in the department's compliance with state, JCAHO, OSHA and other regulatory agencies.
- Assist in continuous survey readiness for inspections and surveys.
- Adhere to the infection control process, including standard precautions, to reduce the risk of acquiring or transmitting infections.
- Oversee that sufficient and proper supplies are maintained on an assigned unit.
Provide for patient safety in compliance with hospital and nursing department policies.
- Utilize two forms of patient identification before implementing any form of patient care.
- Assume appropriate team role during code situations or mock codes.
- Responds effectively during emergency situations, including internal and external disasters.
- Assist in maintaining a safe and clean environment for patients, visitors and staff.
Other duties as assigned.

Requirements

~1 min read

High School Diploma, GED or higher level of education.

Experience in Healthcare setting and medical terminology.

Act 34-PA Criminal Record Check from the PA State Police system

Responsibilities

~1 min read

→This position has no direct supervisory responsibilities, but does serve as a coach and mentor for other positions in the department.

Incumbent will be scheduled based on operational need (rotate shifts, standby, on-call, etc.).
Travel may be expected locally between Independence Health System locations.

Independence Health and its affiliated companies are Equal Opportunity Employers. It is their policy to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran status, or genetic information, or any other classification protected by law. Independence Health and its affiliated companies will comply with all applicable laws and regulations.

This job description is not designed to contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Moreover, duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.