Business Analyst

·     Lead recurring business operations, governance processes, performance reviews, and management reporting.

·     Establish, track, and improve operational KPIs, scorecards, and action plans.

·     Partner with Delivery, Finance, Workforce Management, Sales, and other functions to execute business priorities.

·     Identify performance gaps, risks, and dependencies, and drive agreed actions to closure.

• Support development and execution of business strategy by translating organizational priorities into measurable operating plans, KPIs, initiatives, and governance actions.
• Conduct market, portfolio, financial, and operational analysis to identify strategic risks, growth opportunities, productivity levers and investment priorities.
• Develop scenario analyses and decision frameworks that help leadership evaluate strategic options and trade-offs.
• Track strategic initiatives, benefits, milestones, dependencies, and outcomes, and provide clear recommendations when corrective action is required.

·     Support business planning, budgeting, forecasting, and financial performance reviews.

·     Analyze revenue, cost, margin, productivity, workforce, and operational performance.

·     Perform variance and trend analysis and translate findings into clear recommendations.

·     Identify opportunities for cost optimization, improved predictability, and operational efficiency.

·     Manage, reconcile, and analyze large and complex operational and financial datasets.

·     Use advanced Microsoft Excel capabilities, including PivotTables, complex formulas, lookups, Power Query, and reporting automation.

·     Develop dashboards and management reporting using data visualization tools such as Microsoft Power BI.

·     Improve data quality, reporting consistency, accuracy, controls, and automation.

·     Translate detailed data into meaningful trends, risks, opportunities, and executive-level insights.

• Identify and implement practical AI and automation use cases that improve reporting, analysis, forecasting, data quality, and operational productivity.
• Use tools such as Microsoft Copilot, Power Automate, Power Query, and Power BI capabilities to streamline recurring workflows and reduce manual effort.
• Apply generative AI responsibly to synthesize information, identify patterns, develop management insights, and accelerate business decision support.
• Partner with technology, data, and process owners to define requirements, validate solutions, and support adoption of automated workflows.
• Maintain appropriate human oversight, data protection, access controls, and validation when using AI-generated outputs.

·     Apply structured problem-solving and root-cause analysis to business and operational challenges.

·     Identify opportunities to simplify processes, reduce manual effort, and improve productivity.

·     Support transformation and continuous improvement initiatives with measurable outcomes.

·     Develop practical solutions and coordinate implementation across stakeholders.

·     Support third-party and vendor governance as part of broader business operations activities.

·     Assist with monitoring vendor performance, cost, operational KPIs, risks, and improvement actions.

·     Coordinate vendor-related reporting and reviews with Delivery, Finance, Procurement, and other stakeholders.

·     Provide data and analysis to support vendor performance and cost optimization discussions.

·     15+ years of relevant professional experience in business operations, professional services operations, delivery operations, PMO, quality, finance operations, business analysis, or a related function.

·     Graduate degree, preferably in Business Administration, Operations Management, Commerce, Finance, Economics, or a related business discipline.

·     Strong experience in business operations, governance, performance management, and decision support. Demonstrated experience supporting business strategy development and execution, including strategic planning, scenario analysis, initiative governance, and translating priorities into measurable operating actions.

·     Excellent financial acumen, including understanding of revenue, cost, margin, budgeting, forecasting, and business performance.

·     Advanced proficiency in Microsoft Excel and spreadsheet/data management.

·     Strong data visualization and management reporting capabilities, preferably using Microsoft Power BI. Demonstrated capability in applying AI and automation tools to business analysis, reporting, process improvement, or decision support.

·     Excellent analytical, structured problem-solving, written, verbal, presentation, and stakeholder-management skills.

·     Demonstrated ability to work with senior leaders and across functions in a complex, matrixed organization.

·     Bachelor’s degree in Business Administration, Operations Management, Finance, or a related discipline. Master’s preferred.

·     Project management or quality/continuous improvement certification, such as PMP, PRINCE2, or Lean Six Sigma.

·     Experience in professional services, technology services, or another complex service-delivery environment.

·     Exposure to third-party or vendor governance and management.

·     Experience working across countries, cultures, and geographically distributed teams.

The ideal candidate is a seasoned business analyst and operations professional who combines strong business strategy, financial understanding, analytical capability, operational governance, AI and automation proficiency, and executive communication skills. The individual should be comfortable moving between detailed operational and financial data and senior-level business discussions, using digital tools to improve efficiency, interpreting what the data means, identifying risks and opportunities, recommending actions, and driving those actions to closure.

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here.

Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.

All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.