Fulfillment Team Member

Wonderstate Summary

For us, coffee is a source of wonder. Since 2005, Wonderstate has roasted earnest and extraordinary coffees that honor relationships and champion our collective future.  As the 2010 Roast Magazine Roaster of the Year and five-time Good-Food award winner, our mission continues to expand with three cafes and strong customer relationships in grocery stores, coffee shops, and offices around the Upper-Midwest and all over the country. Yet like the Driftless region we call home, we know you don’t have to be big to make an impact. From our industry-leading minimum price guarantee to farmers, to our 100% solar powered roastery, 5% Giving program, and embracing a healthy work-life balance for all staff, we’re working to do our part.

We're seeking collaborative, curious, and kind people to join us and to build our collective future, together.

Position Overview

The Fulfillment Team Member plays an important role in producing, packaging, and fulfilling Wonderstate Coffee products while maintaining our standards for quality, food safety, and efficiency.  This position supports daily production operations, works collaboratively across the production team, and helps ensure customers receive exceptional products on time.  

Core Responsibilities

Production & Fulfillment 

• Roast, grind, package, label, and prepare products according to established procedures (as assigned).
• Complete daily production, packaging, and fulfillment tasks accurately and efficiently.
• Operate production equipment safely and according to established procedures.
• Assist with order picking, packing, and shipping activities.
• Support production startup, shutdown, and cleaning procedures.

Quality & Food Safety 

• Follow all food safety, SQF, Organic, and quality standards.
• Perform quality checks throughout the production process.
• Report product quality, equipment, or safety concerns promptly.
• Maintain accurate production documentation as required.

Inventory & Organization 

• Receive, stage, organize, and store materials appropriately.
• Assist with inventory counts and material movement.
• Maintain clean, organized, and safe production work areas.

Teamwork & Continuous Improvement 

• Work collaboratively with teammates across production and fulfillment.
• Demonstrate flexibility by assisting in different production areas as needed.
• Participate in process improvements and continuous learning.
• Embody Wonderstate's mission, values, and commitment to honoring relationships.

Supervisory Responsibilities:  None

Required Skills & Abilities 

• Ability to work safely in a fast-paced production environment.
• Strong attention to detail and commitment to quality.
• Reliable, dependable, and able to manage time effectively.
• Ability to follow written and verbal instructions.
• Strong teamwork and communication skills.
• Demonstrates initiative and willingness to learn new skills.
• Basic computer skills for production documentation.
• Gives and receives feedback respectfully while contributing to a positive team environment.

Education & Experience

• High school diploma or equivalent preferred.
• Previous manufacturing, warehouse, food production, or fulfillment experience preferred but not required.
• Experience operating production equipment is a plus.
• Willingness to learn specialty coffee production processes.

Physical Requirements

• Ability to stand and walk for extended periods.
• Frequently lift and carry up to 50 pounds.
• Ability to team-lift green coffee bags weighing up to 150 pounds.
• Ability to bend, reach, push, pull, and perform repetitive motions throughout the shift.
• Ability to work around production equipment, varying temperatures, dust, and noise.

Work Environment

• Tuesday - Friday, between 6:00 a.m. - 5:00 p.m. (schedule may vary based on production needs)
  
• Production environment with exposure to coffee dust, machinery, and varying temperatures.
• Use of required personal protective equipment.
• Overtime or schedule adjustments may be required to meet production demands.

Other duties

Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

Wonderstate is an equal opportunity employer.  We celebrate diversity and are committed to creating an inclusive environment for all employees.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.