Patient Access Representative 1 (On-Site) - UHealth Primary Care - North Miami

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The University of Miami/UHealth Department of Clinical Access has an exciting opportunity for a full-time Patient Access Representative 1 to work at our North Miami location.

The Patient Access Representative 1 (On-Site) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, and collecting payments.

• →Performs full registration and ensures that insurance is verified, and all patients’ information is correct.
• →Obtains copies of insurance cards, driver’s license, and any applicable referrals.
• →Explains Consent for Treatment, Financial Liability, and HIPAA to patients and obtains signed forms.
• →Instructs patients to complete any questionnaires that might be required by physician.
• →Schedules follow-up, cancels, and edits appointments, and records no-show patients accurately.
• →Reconciles all vouchers and delivers them to designated area.
• →Answers telephone calls and responds to questions and inquiries or transfers when appropriate.
• →Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

High school diploma or equivalent

Minimum 1 year of relevant experience

• General knowledge of office procedures and operations.
• Skill in data entry with minimal errors.
• Ability to communicate effectively in both oral and written form.
• Skill in completing assignments accurately and with attention to detail.
• Ability to process and handle confidential information with discretion.