Area Manager

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. 

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

As an Area Manager, Pharmacy Technician, you will be responsible for managing the pharmacy technician team. This management role will plan and coordinate special pharmacy projects. Budget, labor planning and payroll are a few of the work functions that this position will oversee. Additionally, as Pharmacy Technician Manager you will collaborate across a variety of teams in the company including fulfillment, operations, order management and finance. You will report to the Head Pharmacist.

• Manage the pharmacy technician team from pharmacy technician trainees to lead technicians. Provide performance feedback and coaching for pharmacy technicians and support personnel.

• Utilize labor modeling information to create a pharmacy technician schedule and holiday schedule. Collaborate cross-functionally operation, fulfillment, inventory, order management, finance, and pharmacy teams. Establish functional statements, job descriptions and recommend disciplinary actions, promotions, and awards.

• Collaborate with quality assurance teams for the development and maintenance of standard operating procedures in the pharmacy. Create daily workflow plans ensuring that daily, weekly and monthly tasks are being completed in a prioritized fashion.

• Review company based metrics for team and performance management purposes. Coordinate special pharmacy projects and supervise their completion.

• Manage payroll approvals for the pharmacy technician team. Delegate tasks, workflow items, and station assignments (including shipping) to the pharmacy technician team. Lead pharmacy technician team effort by accomplishing related results.

• Develop a daily, weekly, and monthly pharmacy technician task sheet, downtime task sheet. Establish accountability standards for pharmacy technicians based on job responsibilities.

• Maintain all security and privacy rules regarding the use and handling of protected health information (PHI) in compliance with federal and state HIPAA regulations

• Attend all pharmacy team meetings as necessary Follow all state and pharmacy regulations and rules as designated by the Ohio State Board of Pharmacy and the Food and Drug Administration (FDA).

• Maintain a safe pharmacy environment by complying with standard operating procedures, rules, and regulations Protect patients and employees by adhering to strict infection-control policies and protocols. Perform other tasks as assigned

• 5+ years of manager-level experience in a pharmacy setting National Certified Pharmacy Technician license (EXCPT or PTCB) Active Certified Pharmacy Technician registration Effective knowledge of state and federal pharmacy laws, rules and regulations related to the practice of pharmacy Payroll management Willingness to work in a team environment and promote company culture Experience working in long-term care, mail-order, or high-volume pharmacy as a registered pharmacy technician. Vendor and staffing agency relationships Labor planning experience Data analysis experience Budget planning

• National Certified Pharmacy Technician license (EXCPT or PTCB) Active Certified Pharmacy Technician registration