Lead, Pharmacy Technician D&F

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. 

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

As a Lead Pharmacy Technician, you will be responsible for the completion of the daily tasks and next day preparation by team members working alternative shifts. Additionally, as Lead Technician you will assist in the further development and implementation of evening/weekend workflow documents.  You will report to the Lead Operations Pharmacist and Lead Clinical Pharmacist. This is an opportunity to assist in the seamless transitions from day to day and weekend to week day operations ensuring the uninterrupted flow of orders through the pharmacy.

• Create a daily workflow plan for the technician team ensuring that daily, weekly and monthly tasks are being completed.

• Develop a daily, weekly and monthly pharmacy technician task sheet and a downtime task sheet.

• Assist in the preparation of a Pharmacy Technician schedule in coordination with the Lead Workflow Technician, and Lead Clinical Pharmacist (RPh schedule).

• Delegate tasks, workflow items, and station assignments (including shipping) to the Pharmacy Technician team members.

• Lead team effort by accomplishing related results.

• Train additional pharmacy technicians on the role and responsibilities that are unique to alternative shift technicians. 

• Practice all state and federal pharmacy regulations for the ordering, handling, and management of prescriptions and/or prescription drug products.

• Maintain all security and privacy rules regarding the use and handling of protected health information (PHI) in compliance with federal and state HIPAA regulations.

• Update and maintain patient profile records as necessary according to state pharmacy regulations 

• Review biweekly pharmacy huddle updates for new information. Drive quality efforts by adhering to standard operating procedures.

• Follow all state and pharmacy regulations and rules as designated by the Ohio State Board of Pharmacy and the Food and Drug Administration (FDA).

• Maintain a clean and sanitary work environment as mandated by the FDA’s rules and regulations.

• Support pharmacy and pharmacist services by stocking, labeling, assembling, and filling medications or other tasks as permitted by the state board of pharmacy.

• Maintain a safe pharmacy environment by complying with standard operating procedures, rules, and regulations.

• Clean and help maintain pharmacy areas, pharmacy equipment and work areas as directed by standard operating procedures. 

• Transition medications through various states of workflow Protect patients and employees by adhering to strict infection-control policies and protocols.

• Organize medications for pharmacists to dispense by reading medication orders and prescriptions, preparing labels, calculating quantities, and assembling patient orders.

• Perform other tasks as assigned

• 18+ years of age, high school diploma, GED or equivalent

• 2+ years of experience leading/managing a team

• Active registration as a Certified Pharmacy Technician in the State of Ohio AND National Certification (CPhT)

• Effective knowledge of state and federal pharmacy laws, rules and regulations related to the practice of pharmacy

• Ability to work flexible shift times

• Attention to detail

• Willingness to work in a team environment and promote company culture

• Proficiency in English, verbal and written

• Proficiency in Windows based computer systems