Service Coordinator

CMC, an Associa company, is hiring a Maintenance Service Coordinator for its condominium community in Washington, DC.

The Maintenance Coordinator serves as in-office support for the field service technicians. This position is responsible for administering the collection and compilation of information for billing. Issuing, scheduling, processing & tracking the completion of work orders. Serve in a support role for the Maintenance Manager with various projects.

Job Duties and Responsibilities

• Identify and resolve maintenance, materials, supplies, and staffing problems.
• Maintain, update, and plan the schedule, including assigning tasks to staff and hiring contractors.
• Inspect sites regularly, responding to complaints and evaluating current status and needs.
• Review, evaluate, and prioritize requests for maintenance.
• Report on activities, budget, supplies, and planned projects.
• Other duties as assigned.

Hourly pay rate: $20-$23.

• High school diploma or GED equivalent is required.
• 1+ years of customer service, data entry, clerical experience.
• Professional customer service skills.
• Excellent communication skills.
• Ability to manage multiple projects at the same time, prioritize tasks, and meet important deadlines.
• Well versed in MS Suite (word, Excel, Outlook).
• Proactive, takes the initiative, attention to detail.

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