Markets Support Specialist

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

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Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

The successful candidate will partner closely with the Corporate Investments and Corporate Treasury trading desks to ensure the accurate capture, validation, reconciliation, and reporting of trading activity across multiple asset classes. This role is critical to maintaining a strong control environment, supporting operational integrity, and mitigating risk throughout the trade lifecycle.

• →Provides operational support for one or more activities within the lifecycle of a trade, including trade processing, trade settlement, accounting and reconciliation, lifecycle events, and collateral management
• →Provides simplified client interactions and deepens client relationships across Global Banking and Markets' clients
• →Completes accurate, timely clearing and settlement of trades with internal and external counterparties including reconciliation management and governance of trade fails and breaks
• →Performs tasks accurately during high volume periods in a team environment
• →Improves and simplifies the client experience, reducing manual touchpoints
• →Supports the implementation of new processes to improve the overall business operating model
• →Identifies and flags potential risks in a timely manner
• →Timely and accurate management of trade validation and substantiation
• →Perform reconciliations and event monitoring for in scope trades.
• →Perform trade maintenance as required (e.g. lifecycle events, amendments) and ensuring trades feed to downstream systems as expected
• →Dealing with trade queries – work closely with Front Office, Back Office and other stakeholders to investigate and resolve trade booking issues, breaks and/or failed trades
• →Perform basic trade analytics to resolve trade queries
• →Production of daily reports – distribute daily reports to the Trading desk, Business Partners and Senior Management (requiring a high level of attention to detail)
• →Resolve queries – Investigate any issues raised to the team, liaising with Front Office, Back Office, Finance and/or the client as necessary.
• →Involvement in a broad range of initiatives across multiple platforms driven by both the Business and Trade Control and work to ensure they are effectively implemented and delivered as per the requirements
• →Metrics management and reporting to supervision/FO
  

• 2-3 years of experience in trade control
• Presentable, confident and client focused.
• Client facing experience or ability to conduct discussions with Clients in a confident manner
• Excellent communications skills and ability to present to an audience
• Ability to multi-task and manage time wisely
• High Attention to Detail
• Ability to work under pressure in a team environment
• Ability to liaise with all levels of the firm and people with different experiences and backgrounds
• Sense of urgency and understanding of break escalation
• Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate

• Attention to Detail
• Written Communications
• Data Collection and Entry
• Oral Communications
• Record Keeping
• Recording/Organizing Information
• Strategic Thinking
• Active Listening
• Decision Making
• Negotiation