Export Supervisor Marken

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🚀 Export Supervisor | Marken, a UPS Company | Buenos Aires

At Marken, a leader in healthcare logistics, we are looking for someone to lead our air export operations and make sure every shipment arrives on time and at the highest quality. 🌍✈️

Marken, a UPS Company, is a logistics company specialized in healthcare and life sciences. We are looking for a leader to run Export operations at our Buenos Aires branch, ensuring service excellence, quality and regulatory compliance while collaborating with a global network of branches and commercial teams.

• →Lead and develop the Export team, ensuring performance, productivity and on-time delivery.

• →Ensure shipments are managed according to customer requirements, SOPs and quality standards.

• →Monitor KPIs (OTP, POD, POB) and Maestro compliance, driving continuous improvement.

• →Manage relationships with agents, carriers and suppliers.

• →Resolve escalated complaints, incidents and non-conformances together with Quality (CAPA).

• →Coordinate with Marken branches, HUB MEX, CTD and commercial teams.

• →Ensure compliance with GDP, regulations and mandatory training.

• →Identify business opportunities and share them with the Sales team.

• Education: Tertiary or university degree in International Trade, Business Administration or a related field.

• Work experience: Team management and export experience, with hands-on operations exposure. Air freight experience.

• Technical knowledge: Export processes, systems and procedures; working with customs, airports and airlines; business and management principles.

• Tools: Office software suite.

• Language: Advanced English (essential).

• Skills: Autonomy, organization, written and verbal communication, analysis and planning, integrity, teamwork, empathy, people leadership and ability to work under pressure.

• 3+ years in similar roles.

• Pharmaceutical industry experience (particularly Clinical Research).

• Knowledge of logistics operations.

• Advanced Excel.

• Postgraduate studies in Clinical Research.

• English proficiency level (Proficiency / C2).

• Location: Tortuguitas, Buenos Aires.

• Work model: On-site.

• Department: Operations.

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