New
£16,133/yr

Apprentice Customer Service Specialist

United KingdomUnited Kingdom·Burton upon TrentFull-timemid
Customer SupportCustomer Service Representative
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Quick Summary

Key Responsibilities

A minimum of 4 GCSEs at Grade 4/C or above, including Maths, English You will be passionate about delivering excellent customer service.

Requirements Summary

Join us in a permanent job as either Customer Service Advisor or Technical Advisor Ready to apply? Here's what you'll need: A minimum of 4 GCSEs at Grade 4/C or above, including Maths,

Technical Tools
Customer SupportCustomer Service Representative

Requirements

~1 min read
  • A minimum of 4 GCSEs at Grade 4/C or above, including Maths, English
  • You will be passionate about delivering excellent customer service.
  • Curious and eager to learn both commercial and technical aspects of the business.
  • A confident communicator who enjoys working with people.
  • Organised, proactive and able to solve problems.
  • Interested in developing a long-term career within a market-leading business.
  • You must be able to commute to access our Marley site at Burton upon Trent and 1 day a month to Burton College

What We Offer

~1 min read
✓26 Days Holiday + Bank Holidays
✓Guaranteed Christmas holidays
✓On going training and development opportunities
✓5% employer-matched pension scheme
✓Free onsite parking
✓Health care cash plan – support with Dental, Optical, Prescription costs, and many more!
✓Enhanced Maternity, Paternity and Adoption pay and leave
✓Cycle to work scheme
✓Employee discount on Marshalls and Marley products
✓Retailer discounts
✓Marshalls Well-being Centre
✓Share purchase scheme (Minimum age of 18 required for this benefit)
✓Life assurance
  • You’ve got until Wednesday 25th November to apply
  • All applications will be reviewed, and if you meet the criteria we will reach out to book in a call. No awkward silences or trick questions, just a chance to learn more about your interest in this opportunity and why this specific role is the right move for you.  We’ll share more details with you about your salary, the benefits, and what your day-to-day will look like
  • If we’re a match, we’ll invite you to our Assessment Day which will be held in December. You’ll tour the site, meet our Customer Service and Technical Advisor teams. The day will include an interview and some group activities to see if the role is definitely for you.
  • You'll find out if we're making it official by late December If you've secured the "Yes," your career officially starts in January.

Equal Opportunities
Whoever you are and whatever your background, you'll find a fair and supportive workplace at Marshalls. You're unique, and we want you to bring your whole self to work every day. We're committed to ensuring equal opportunities for everyone. To us, this is more than a legal, moral or ethical responsibility, it's the right thing to do. We want our colleagues to reflect the diverse nature of the communities we serve and create an environment where everyone feels valued and respected. At Marshalls, you're valued for the contribution you make, and where you can grow and develop by being entirely yourself.

 

#INDHP

Location & Eligibility

Where is the job
Burton upon Trent, United Kingdom
On-site at the office

About this job

Pay per year
£16,133 a year
Posted
Today
Employer
has 33 open jobs on Jobera.

Listing Details

Posted
November 6, 2026
First seen
November 6, 2026
Last seen
November 6, 2026

Posting Health

Days active
0
Repost count
0
Trust Level
71%
Scored at
November 6, 2026

Signal breakdown

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Apprentice Customer Service Specialist£16,133