Infrastructure Operations Engineer (remote work)

• Can independently troubleshoot Linux systems and networked services
• Take ownership of tickets and incidents through verified resolution or a clear escalation
• Make standard production changes safely, with rollback and post-change verification
• Communicate clearly with requesters and remote teammates
• Look for practical ways to improve recurring work through documentation and automation

• Handle onboarding, offboarding, and access-management requests under established procedures: least privilege, the right approvals, and a check that the requested action actually works, not just the login
• Own common Linux and infrastructure requests and incidents from triage through verified resolution or escalation to a named owner
• Execute and verify standard host provisioning and production-server changes across bare metal, private cloud, and public cloud environments; escalate exceptions
• Troubleshoot DNS and perform approved DNS and domain-management changes under established procedures
• Execute approved firewall and operating-system changes with rollback and post-change verification
• Monitor infrastructure and respond to alerts and incidents. Judge recovery by whether people can do their work, not by a green status page, and send regular updates until recovery is confirmed. Tell alert noise from real damage, and fix the routing or ownership of an alert instead of silencing it
• Handle Jira requests according to agreed priorities and response times, keeping requesters informed
• Deploy standard services from approved specifications and runbooks; escalate design decisions
• Document recurring procedures for backup coverage and improve onboarding, offboarding, and access reviews through small automation changes

• Hands-on experience troubleshooting Linux systems in a real or production-like environment; RHEL-family systems are preferred
• Working knowledge of TCP/IP, DNS, HTTP, and TLS, with the ability to isolate OS, network, and application failures
• Hands-on experience with at least one virtualization or cloud environment
• Ability to own an incident or ticket: gather evidence, prioritize by impact, communicate progress, verify recovery, and escalate with a clear hypothesis
• Experience executing standard production changes safely, including rollback and post-change verification
• Ability to read and adjust existing automation or create a small Bash or Python improvement; practical use of AI assistants for troubleshooting, scripting, and documentation, with verification before production changes
• Clear spoken and written English for asynchronous remote work 

• Experience with OpenNebula, KVM, or another private-cloud or virtualization platform
• Familiarity with Ansible or another configuration-management tool
• Familiarity with Terraform, GitLab CI, or Jenkins
• Familiarity with Git
• Familiarity with FreeIPA, LDAP, or Google Workspace administration

• A focus on professional development.
• Interesting and challenging projects.
• Fully remote work with flexible working hours, which allows you to schedule your day and work from any location worldwide.
• Paid 24 days of vacation per year, 10 days of national holidays, and unlimited sick leaves.
• Compensation for private medical insurance.
• Co-working and gym/sports reimbursement.
• Budget for education.
• The opportunity to receive a reward for the most innovative idea that the company can patent.

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