Finance Administrator

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. 

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change. 

We’re looking for a Finance Administrator to join our new Connect to Work Tees Valley programme.

This is a varied role where you’ll provide essential finance and administrative support to help ensure the programme operates effectively, meets its contractual requirements and delivers positive employment outcomes for the people we support.

You’ll play an important role in managing financial information and claims, ensuring expenditure is accurately recorded and evidenced, while also working closely with colleagues, partners and external stakeholders.

As this is a new contract, you’ll have the opportunity to become involved in a wide range of tasks and help establish effective processes as the service develops.

Your responsibilities will include:

• →Developing a strong understanding of the Connect to Work Grant Guidance and ensuring financial activity complies with programme requirements.
• →Preparing, monitoring and submitting Connect to Work financial claims.
• →Reviewing expenditure and supporting documentation to ensure claims are accurate, eligible and fully auditable.
• →Working closely with operational and finance colleagues to gather and verify information required for financial claims and audits.
• →Processing and reconciling financial transactions and payments accurately and efficiently.
• →Responding to and resolving payment queries, escalating potential risks where appropriate.
• →Supporting month-end processes in line with organisational requirements.
• →Ensuring financial controls, policies and procedures are followed.
• →Supporting meetings through tasks such as preparing agendas, gathering information and taking minutes.
• →Managing the Connect to Work shared mailbox, ensuring enquiries are dealt with promptly and appropriately.
• →Producing and distributing monthly newsletters for partner agencies.
• →Gathering information from operational, performance and partnership teams to support newsletter content.
• →Providing wider administrative and project support to the Connect to Work team as required.

We’re looking for an organised and detail-focused individual who can manage financial and administrative responsibilities accurately and confidentially.

You’ll be comfortable working with a range of colleagues, partners and external stakeholders and will have strong communication and organisational skills.

You’ll be able to prioritise your workload in a busy environment, manage competing demands and ensure deadlines are met.

Experience in a customer care, healthcare, education or social care environment would be valuable, alongside previous clerical, administrative or reception experience.

While experience of the employability sector would be beneficial, we’re also open to candidates who can demonstrate strong transferable finance and administration skills.

Essential:

• Demonstrable clerical, administrative or reception experience.
• Experience within a customer care, healthcare, education or social care setting.
• Proficiency in Microsoft Office packages, including Outlook, Word and Teams.
• Effective interpersonal, organisational and communication skills.
• Ability to communicate clearly with colleagues, visitors, partners and external stakeholders, both verbally and in writing.
• Ability to work with discretion and sensitivity and maintain confidentiality.
• Ability to prioritise and manage your workload within a busy environment.

Desirable:

• NVQ Level 3 in Business Administration or equivalent qualification/related experience.
• Driving licence and access to a vehicle.

To view the full job description and person specification, CLICK HERE.

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. 

We have signed up to the Disability Confident Scheme  - all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk 

Closing Date: