Manager, New Verticals - In-Store Data Platform Strategy & Operations

New Verticals is an exciting team at DoorDash that is building and scaling new ways to delight our customers beyond restaurant delivery.

Our Central Operations team, part of New Verticals Strategy & Operations, is re-inventing how consumers shop grocery, convenience, alcohol and retail by making every store’s digital shelf match the physical shelf. We do this by onboarding new data sources that improve selection coverage, price accuracy, inventory accuracy, and the location data that helps Dashers find the store and the item. When these get better, consumers see what they want at the right price and receive it with fewer substitutions and refunds, Dashers shop and navigate faster, and merchants sell more. You will partner with Product, Engineering, and Data Science to build AI-enabled tooling, launch operational processes at scale, own metrics, and pull operational and product levers across our Grocery, Convenience, Alcohol and Retail businesses.

We are looking to hire a Manager to own how we onboard new data sources, external and internal, onto our ecosystem. Externally, you will bring on inventory and syndicated data providers, CPG branded data, in-store robotics companies, and other software and technology partners. Internally, you will find new ways to leverage the data we already have. Together, these sources align the physical inventory of brick-and-mortar stores with the digital inventory. You will also explore how these assets could grow into an inventory-as-a-service solution. You will partner with Machine Learning, Engineering, Product, Data Science, and Commercial teams. You will sit in the Central Operations group within our New Verticals Strategy & Operations organization and report into a Senior Manager. You will manage a team of two.

• Build from zero. You’ll take new data sources from ideation to production: sizing opportunities, structuring partnerships, running pilots, and scaling the winners across Convenience, Grocery, Alcohol, and Retail.
• Think big. You’ll imagine what’s possible with new sources and new commercial models, including inventory as a service, and turn bold ideas into roadmaps.
• Close the physical-digital gap. You’ll connect real-world signals from retailers, syndicated data, CPGs, robots, and software partners to improve selection coverage, price accuracy, inventory accuracy, and Dasher navigation.
• Own the economics. You’ll define the commercial and business metrics that show when a source works and when it doesn’t, and weigh the lift against the cost to make clear scale, iterate, or stop decisions.
• Lead. You’ll partner with Engineers, Data Scientists, Product Managers, and Commercial teams to integrate sources and drive measurable impact.

• You think 0 to 1. You’re energized by ambiguity, think boldly and unconstrained about what new sources could unlock, and resist “this is how it’s always been done” thinking.
• You’re creative about business models. You can see how data becomes a product, and help shape the strategy behind it.
• You understand the interplay of commercial and business metrics. You know how selection, price, and inventory accuracy translate into conversion, retention, and cost, and you can tell when a data source is worth what it costs.
• You’re analytical. You can extract and communicate meaningful insights from data to drive strategic decisions, and you are comfortable with SQL and data visualization tools.
• You’re an operator and a partner. You’re comfortable in the details of data quality and store-level operations, and you can build and negotiate relationships with external vendors, CPGs, and technology companies.
• You have 6-8+ years of experience. You’ve succeeded in high-performing cultures (tech, supply chain, operations, strategy, business development, consulting, banking, startups or a related experience), ideally with data partnerships, vendor management, or retail data.
• You have a completed Bachelor’s Degree, and MBA is a plus.

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

Notice Regarding Use of AI and Automated Tools: To streamline our hiring process, DoorDash utilizes an automated recruitment tool called Metaview.

How it works: Metaview assists our recruiting team by evaluating job related qualifications and characteristics in connection with hiring. The tool is designed and used to support - rather than replace - human decision-making; trained personnel make final decisions with meaningful human review and oversight, and DoorDash does not use Metaview or other AI-enabled tool  in a manner that has the effect of subjecting applicants or employees to discrimination based on any protected characteristic or proxy or for engaging in any protected activity under applicable law.

Data Retention, Privacy & Bias Audit: Data collected during this process is retained in accordance with our Candidate Privacy Policy https://help.doordash.com/en-us/legal/article/ax-privacy-notice and applicable state laws. In compliance with New York City Local Law 144, the independent bias audit summary for Metaview is publicly available for review at https://trust.warden-ai.com/metaview/application-review.