Member Experience Associate Early Morning

Pa-Spring House-mid

Finance & AccountingPersonal Banker

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Quick Summary

Key Responsibilities

lights, music, check-in, and a warm welcome for every member by name Set up and reset spin, strength, and yoga equipment between sessions Keep the studio, bathrooms,

Requirements Summary

clean studio, accurate check-ins, nothing left undone at handoff Open to coaching and feedback, and eager to learn Front desk, hospitality, retail,

Technical Tools

Finance & AccountingPersonal Banker

Are you the person who's already up at 4:30? We're looking for a Member Experience Associate to open our studio and set the tone for our early-morning crew.

THE SCHEDULE

Core shift: opening, 5:00–7:00 a.m. or 5:00–8:00 a.m., 3-5 mornings/week
Plus fill-in coverage for other shifts, including some weekends

WHAT YOU'LL DO

Open the studio: lights, music, check-in, and a warm welcome for every member by name
Set up and reset spin, strength, and yoga equipment between sessions
Keep the studio, bathrooms, and lobby clean and guest-ready
Greet first-timers, give studio tours, and help prospects choose a membership
Sell memberships and retail
Help members stay consistent: notice who's missing, celebrate milestones, keep the community connected
Represent SPENGA in and out of the studio, including on social media

WHAT WE'RE LOOKING FOR

A morning person who is reliably on time. This is the #1 requirement.
Warm, upbeat, and comfortable starting conversations with people you don't know
Confident asking for the sale (we'll teach you how)
Detail-oriented: clean studio, accurate check-ins, nothing left undone at handoff
Open to coaching and feedback, and eager to learn
Front desk, hospitality, retail, or sales experience is a plus; social media skills are a bonus
Able to stand for your shift and lift up to 45 lbs (weights, mats, equipment)

WHAT WE OFFER

Commission on memberships
Free SPENGA membership
SPENGA Crew discounts with fitness organizations including NASM, Mad Dogg, and YogaFit
A social, positive team with team-building events
Paid training through our online learning system plus hands-on coaching from our management team
Room to grow: as SPENGA expands, we promote from within

ABOUT SPENGA
SPENGA is spin + strength + yoga in one 60-minute workout: the Best. Workout. Ever. With 50+ studios open and 250+ territories sold, we're growing fast and building teams of instructors, sales associates, managers, and operators. Our members come for the workout and stay for the community, and that community starts at the front desk.