Program Assistant - Mental Health & Substance Use (Medical Transcription)

The salary range for this position is CAD $29.72/Hr. - CAD $29.72/Hr.

 

Within the context of a client service culture and in accordance with established vision and values of the organization, works as part of an interdisciplinary team to provide administrative/clerical support. Receives verbal/written referrals for new patients/clients, answers telephones and greets clients, coordinates patient appointments and responds to general inquiries. Arranges meetings and attends departmental meetings to record notes or take minutes. Sets up and maintains filing systems, maintains timekeeping records and completes on-line purchase requisitions for equipment and supplies. Types/transcribes a variety of healthcare documentation, medical dictation/consultations, correspondence, reports and presentations utilizing intermediate word processing and spreadsheet software.

• Grade 12, supplemented with courses in medical transcription and two years of recent related experience or an equivalent combination of education, training and experience.

• Ability to type 50 wpm.
• Ability to deal with others effectively.
• Ability to communicate effectively both verbally and in writing.
• Physical ability to carry out the duties of the position.
• Ability to organize work.
• Ability to operate related equipment.

 

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.