Ryan White Coordinator

Ryan White Coordinator - Job Overview

Schedule: Monday-Friday (8AM-5PM)

As the Ryan White Program Coordinator, you will bring compassion, organization, and thoughtful coordination to a role that directly supports patients in the Beaumont community. Your work will help Legacy’s Ryan White Grant Program provide timely assistance while ensuring accurate information is available for reporting and grant requirements.

You will build strong working relationships with the Sr. Director of Development, clinical staff, Ryan White team members, and other internal stakeholders. Together, you will help patients navigate services, establish care, and access essential community healthcare resources.

• Support Ryan White patients with scheduling, questions, care coordination, and the initial process of establishing care.
• Help maintain accurate and timely patient information in TCT (Take Charge Texas), the Ryan White Patient Database.
• Contribute to monthly, quarterly, and yearly grant reporting.
• Join a compassionate, mission-focused team committed to helping patients navigate services.
• Help ensure grant-supported services remain accessible and compliant within the healthcare ecosystem.
• Build meaningful experience in community healthcare, grant-funded programs, patient coordination, and healthcare data systems.

If you are organized, caring, and passionate about helping people access the services they need, we invite you to join our family. In this role, your attention to detail and ability to connect with others will help create a smoother, more supportive experience for Ryan White patients and the team members who serve them.

• →Phone Calls: Accept incoming phone calls from patients calling regarding Ryan White services.
• →Assist patients with scheduling appointments for eligibility or other services.
• →Data Entry: Enter patient clinical data into TCT (Ryan White Patient Database) in a timely fashion, including patient labs, patient visits with provider, and other patient services covered under the grant.
• →Work closely with clinical staff to obtain the necessary information for entry into TCT.
• →Add new patients to TCT and create their TCT account.
• →Scan all documents into the TCT chart for patient eligibility.
• →Reports: Assist with monthly, quarterly, and yearly grant reports.
• →Monitor reports for patient eligibility to ensure the patient does not lapse and become ineligible for services under the grant.
• →Care Coordination: Coordinate weekly huddles with the Ryan White team to coordinate care for the upcoming week’s patients.
• →Monitor the eligibility schedule and ensure all new Ryan White patients are scheduled with navigation.
• →Patient Assistance: Assist patients in the initial process of establishing care, ensuring that the patient has completed all necessary tasks before the first provider appointment.
• →Help connect patients to other Ryan White staff.
• →Perform other duties as assigned.

• High-school level education or equivalency

• Experience with Federally Qualified Health Centers
• Experience with Ryan White funding
• Experience in non-profit healthcare settings
• Experience with Electronic Medical Records

• Demonstrated competency with an EHRS system
• Demonstrated strong coordination, teamwork and planning skills
• This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.

• Excellent communication skills.
• Excellent customer service skills.
• Ability to multi task in a fast paced environment.
• Above average organizational skills.
• Strong typing and computer skills.

Approachable & Collaborative — Leads with humility, values diverse perspectives, and builds trust through teamwork.

Driven & Committed — Takes initiative and goes the extra mile to improve patient outcomes and drive continuous improvement.

Thoughtful Communicators — Pairs clinical/technical skill with emotional intelligence, navigating complex situations with empathy and professionalism.