Health Navigation Specialist

Health Navigation Specialist - Job Overview

As a Health Navigation Specialist, you’ll build trusting relationships with community members and Legacy patients while helping them access medical care, stay engaged in treatment, and adhere to medications for HIV prevention or treatment through Legacy Pharmacy partnerships. Your compassion, knowledge, and commitment will help connect people with the care, information, and support they need to move toward better health.

You’ll work in both clinic and community settings to identify individuals who may benefit from prevention services and connect them with Legacy care. As an integrated member of the clinical care team, you’ll help patients navigate the continuum of care within Legacy clinics while providing culturally sensitive and language-appropriate support.

• Help community members and patients access HIV prevention, treatment, and primary care services.
• Support medication adherence and continued engagement in care through Legacy Pharmacy partnerships.
• Provide education related to HIV/STI testing, Pre-Exposure Prophylaxis (PrEP), Post-Exposure Prophylaxis (nPEP), HIV Treatment as Prevention (TasP), medication adherence, and general safer sex practices.
• Build collaborative relationships with patients, families, clinical colleagues, community partners, and other stakeholders.
• Contribute to a whole-person, team-based approach that supports timely access to care and improved health outcomes.

• Serve in both clinic and community environments where every conversation can help someone take an important step toward better health.
• Join an interdisciplinary care team that values collaboration, communication, and meaningful patient relationships.
• Use your passion for health education and navigation to make a direct difference in community healthcare.
• Position may be partially or fully funded by grant(s).

• →Implement health education programming in one-on-one and group settings to increase the knowledge of patients to prevent illness, manage health conditions, and improve overall wellness.
• →Use health education, navigation, disease self-management, goal setting, motivational interviewing, and other proven techniques to meet the specific needs of patients and assist them in setting health-related goals.
• →Provide information, referrals, and assistance with linkage to services with the goal of improving patients’ independence and overall health while supporting their varying routes throughout Legacy.
• →Provide point-of-care testing for HIV and other health conditions in community and clinic settings.
• →Contribute to the development of new health education programming as identified through interactions with individual, clinic, and community participants.
• →Serve as a member of an interdisciplinary clinic and care team and promote effective working relationships with internal and external stakeholders.
• →Conduct brief assessments of patient behavioral, social, and medical needs; readiness for health behavior change; and progress over time.
• →Establish and maintain referral processes, resource lists, and other community networks to effectively link patients to needed health information and services.
• →Work within the context of a primary care medical home, applying a team-based approach to care while partnering with patients and families to promote timely access to care, culturally sensitive and language-appropriate understanding of care, continuity of care, and whole-person improvement through appropriate self-management skills.
• →Meet a high standard of customer care to ensure a positive patient experience.
• →Document all patient services in the electronic health record and other data systems as required.
• →Manage patient schedules and desktop in the electronic health record system.
• →Meet assigned performance metrics, including those related to grant/contract requirements, if applicable.
• →Perform other duties as assigned.

• High School Diploma or equivalent and;

• 3 - 5 years of relevant experience

• Bachelor’s Degree in a related field with a minimum of 1 year of relevant experience preferred

• Desirable Work Experience
• Performing point-of-care testing to clients in a clinical or community setting.
• Demonstrated actions and activities with respect to HIV care and prevention
• Provides examples of performing education to clients of diverse cultures and backgrounds in one-on-one and/or group settings.
• Ability to demonstrate core competencies of HIV and HIV Prevention within 3 months of hire.

• Phlebotomy trained preferred.
• Bilingual English/Spanish highly preferred
• Knowledge of word/excel/and other computer programs

Approachable & Collaborative — Leads with humility, values diverse perspectives, and builds trust through teamwork.

Driven & Committed — Takes initiative and goes the extra mile to improve patient outcomes and drive continuous improvement.

Thoughtful Communicators — Pairs clinical/technical skill with emotional intelligence, navigating complex situations with empathy and professionalism.