Referral and Diagnostic Coordinator

At Innovative Hematology, Inc. (IHI), we offer a future where people with rare blood disorders flourish. Our experts provide the highest quality comprehensive services and holistic care to patients with bleeding, clotting and other hematologic disorders, and to their families.

The referral and diagnostic coordinator is responsible for supporting IHI clinical operations through the coordination of outpatient referrals, imaging studies, diagnostic services, and related external procedures for pediatric and adult patient population across all providers and diagnoses by the organization. 

Coordinate referrals, imaging, and other external procedures for pediatric and adult patients across all IHI providers and diagnoses. 

Advocate for patient/family needs and monitor for external care coordination outcomes. 

Understand and participate in the organization clinical structure and multidisciplinary approach to patient care across patient populations and diagnoses. 

Understanding of the electronic health record (EHR), including navigation and accurate chart review. 

Facilitate prompt communication, verbal and written, in accordance with organization clinical communication guidelines as well as policy and procedure, to providers, team members, patients, and families to ensure all patient needs are met. 

• Minimum high school diploma or general education degree (GED); Associate degree in a healthcare related field preferred. 
• Minimum 2 years in a medical office setting; experience in a specialty physician group preferred.  
• All IHI employees are expected to enable multi-factor authentication via their personal smart phone/smart device in order to access IHI systems as a requirement of the role.  

This position is open to residents of the State of Indiana, and requires routine presence at our Center in Indianapolis, IN. Frequency of on-site presence is dependent upon role and department needs.