Director of Patient Care Services

Are you a hospice leader who is passionate about delivering outstanding patient care while supporting and developing clinical teams? We are seeking an experienced Director of Patient Care Services (DPCS) to provide clinical leadership, ensure regulatory excellence, and help guide our interdisciplinary team in delivering exceptional end-of-life care.

In this key leadership role, you will oversee all patient care services, mentor clinical staff, collaborate with physicians and care teams, and help ensure every patient and family receives compassionate, high-quality hospice care.

As our Director of Patient Care Services, you will:

• →Provide leadership, direction, and support to our nursing and clinical teams to ensure high-quality patient care and excellent patient outcomes.
• →Oversee hospice clinical operations and ensure services are delivered in accordance with each patient's individualized plan of care.
• →Ensure appropriate staffing, clinical coverage, and compliance with all applicable hospice regulations and nurse-to-patient ratio requirements.
• →Manage and maintain the patient acuity system, helping ensure safe caseloads and appropriate resource allocation.
• →Collaborate closely with the Medical Director and interdisciplinary team to support patient care planning, symptom management, and quality outcomes.
• →Oversee clinical documentation, medical record compliance, and survey readiness activities.
• →Lead clinical onboarding, competency validation, ongoing education, and professional development for nursing and clinical staff.
• →Participate in Quality Assurance and Performance Improvement (QAPI) initiatives and adverse event reviews.
• →Support state and federal survey processes and maintain compliance with Medicare Hospice Conditions of Participation and state hospice regulations.
• →Serve as a clinical resource and mentor for staff while fostering a culture of compassion, accountability, and teamwork.
• →Designate and support a qualified DPCS designee to provide leadership continuity when needed.

• Current, unrestricted Registered Nurse (RN) license.
• One of the following:
  • Bachelor's degree or higher in Nursing or a healthcare-related field and at least two years of supervisory or management experience in hospice or home health within the past five years; or
  • Four years of supervisory or management experience in hospice or home health within the past five years.
• Strong leadership, communication, critical thinking, and team development skills.
• No disciplinary action against any professional license within the past seven years.
• Ability to meet all agency requirements, including health screenings, immunizations, and OIG exclusion-list clearance.

• Hospice leadership experience.
• CHPN, CHPCA, or other hospice-related certification.
• Experience leading quality improvement initiatives and regulatory surveys.
• Experience developing and mentoring clinical teams.