Patient Services Specialist Resource Team

Service Area: Float assignments will be assigned in the Central and Southern Regions (Monroe, Pineville, Rock Hill, Indian Land, Steele Creek area).

Essential Functions

• Greets and registers patients.
• Verifies insurance/demographics.
• Checks patients in and out and makes appointments as indicated.
• Collects co-pays and patient payments.
• Answers phones. Answers basic patient billing questions and/or directs to PBO/UBO.
• Monitors and resolves registration errors.
• Completes referrals and authorizations as needed.
• Assists with some financial counseling duties as needed.
• Completes charge entry in a timely manner, as needed.

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.