Sales Trainer

Our associates celebrate lives. We celebrate our associates.

• Provides clear directions for learning activities and exercises
• Explains the purpose of the course content and its components
• Uses learning aids effectively
• Presents a road map of the course or unit
• Makes transitions
• Summarizes key learning points
• Explains or seeks the benefits of using the course and its components
• Demonstrates content knowledge

• Provides timely coaching to learners

• Appropriately redirects learners
• Uses process skills (check for understanding and make procedural suggestions)
• Delivers content in a logical sequence
• Manages time effectively

• Holds audience attention
• Provides and seeks examples and analogies
• Shares relevant business/industry, organizational, and personal context
• Uses appropriate non-verbal and verbal communication
• Acts as an advocate for the course and its components

• Manages emotional classroom situations
• Maintains or enhances learner self-esteem
• Listens and responds to learners with empathy
• Encourages learner involvement

• Provides feedback to Program Manager to keep program up-to-date
• Meets deadlines for establishing and completing training workshops or programs
• Communicates effectively with business stakeholders regarding workshop/program guidelines, dates, materials
• Tracks and ensures timely program completion
• This is not intended to be an all-inclusive list of the essential functions or duties related to this job
  
  

• Bachelor’s degree in related field, or 4 years sufficient experience, to successfully perform the essential functions of the job.

• Valid state driver’s license in good standing

• Proven team leadership skills, with 2+ years of experience in training development and training delivery
• Ability to work collaboratively in a team environment
• Cemetery and Funeral industry knowledge not mandatory but preferred
• Bi-lingual (English and Spanish) not mandatory for role but preferred

• Knowledge of our core lines of business:  Cemetery Operations, Funeral Home Operations, and Sales
• Willingness to effectively identify and coach correct behaviors 
• Ability to travel 10-20% of the time
• Works well independently and remotely
• Multi-tasks and meets posted deadlines
• Communicates effectively with attendees, business stakeholders and colleagues
• Competent in the use of technology such as WebEx, Outlook, Excel, and Word
• Willingness to learn internal systems such as MindTickle, Beacon, and Salesforce
• Problem-solving and decision-making skills
• Strong organizational skills
• Ability to rely on experience and judgment to plan and accomplish goals
• Ability to work with diverse groups with varying levels of ability and skills
• Bilingual English/Spanish required

• Work indoors during all seasons and weather conditions
• Local and/or multiple location traveling required
• Comply with Corporate dress code policy, and when traveling Field dress code policy

• Sitting continuously for many hours per day, up to 6 hours per day
• Climbing stairs to access buildings frequently

• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

• Working beyond “standard” hours as the need arises
• Travel up to 10-20% of the month