21h ago
New

Customer Support Specialist

United StatesUnited States·New Yorkfull-timemid
Customer Support SpecialistCustomer
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Quick Summary

Key Responsibilities

Triage chat and email requests by urgency and customer impact, keeping response and follow-up commitments clear. Resolve Product Questions: Reproduce known issues,

Technical Tools
Customer Support SpecialistCustomer

Endex builds AI agents that handle complex, end-to-end work for the world's most demanding teams. Today we're deployed across leading financial institutions and Fortune 500 companies, embedded in the tools and workflows they rely on. We operate at the frontier of agentic knowledge work, partnering closely with top AI research labs and backed by the OpenAI Startup Fund. We're on a mission to build the most capable digital coworker in the world.

About the Role

~1 min read

Responsibilities

~1 min read
  • →

Nice to Have

~1 min read
  • Software support experience

  • Familiarity with ticketing tools

  • Experience with ticketing systems, service-level targets and knowledge-base documentation

What We Offer

~1 min read
✓Health & Dental Insurance
✓Monthly Wellness Stipend
✓401K Matching

Location & Eligibility

Where is the job
New York, United States
On-site at the office
Who can apply
US

About this job

Who can apply
United States
Posted
Today
Employer
has 39 open jobs on Jobera.

Listing Details

Posted
November 7, 2026
First seen
November 7, 2026
Last seen
November 7, 2026

Posting Health

Days active
0
Repost count
0
Trust Level
57%
Scored at
November 7, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust
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Customer Support Specialist