Boarding officer

Zhoushan-Zhongchang International Buildingmid

Other

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Quick Summary

Key Responsibilities

Attend and board vessels as directed by respective Manager in accordance with the SOP and Customer Requirements.

Requirements Summary

Attend and board vessels as directed by respective Manager in accordance with the SOP and Customer Requirements.

Technical Tools

Other

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About the Role

~1 min read

Provide Port Services attendance to vessels calling ports within the area of responsibility and attend the vessels as requested. Acting as WPS representative towards vessel crew and officers. Proactively cater to vessel needs and requirements.

The Boarding officer reports to Ships Agency Operations Manager.

Responsibilities

~1 min read

→Attend and board vessels as directed by respective Manager in accordance with the SOP and Customer Requirements.
→Arrange all inward and outward formalities including quarantine/immigration/customs clearance.
→Collect and process ships documents, as required throughout the port call.
→Perform vessel visit, as required, in accordance with SOP and Customer Requirements, always ensuring with Master that all husbandry, vessel and cargo requirements are in order.
→As applicable, ensure all requirements relating to cargo matters are well understood and relayed to Manager and other relevant parties.
→Report leads, business opportunities and relevant port updates observed to Manager.
→Arrange sign on/off, shore passes or gate passes for crew/guests as instructed.
→Assist with transportation of VIP, Master and crew as instructed.
→Ensure mandatory use of WASP as reporting tool in compliance with the SOP.
→Reporting ships arrival/sailing/cargo/commence/complete/ times and condition after office hours, as applicable.
→Ensure mobile phones hired out to vessel are signed for by Master and collected prior to departure.
→Comply with WPS PPE Standard when working in ports/onboard vessels.
→QHSSE matters in own function and Take 5 as appropriate.
→Ensure accurate, timely and professional communication to all external and internal parties.
→Report and track cost elements of the call and give input on efficiency of the call.

Operations Experience from Maritime industry.
Good communication skills and a very good command of the English language (oral and written).
Pro-active and well organized.
Ability to work under pressure.
Thorough and attentive to details.
Valid Driving License.