Lead CX/UX Designer – Hybrid  R0060119

• →Independently lead research and design for a complex product area or initiative, taking responsibility for the experience across connected workflows.
• →Plan and conduct your own research with customers. Use findings to identify unmet needs, challenge assumptions, and define the problems the team should solve.
• →Partner with UX researchers when the scope or methods call for specialist expertise, while retaining ownership of research within your work.
• →Shape priorities with Product and Engineering by connecting customer evidence, business goals, and technical constraints.
• →Develop concepts and testable prototypes that help teams explore future experiences and make informed roadmap decisions.
• →Carry solutions into detailed interaction and visual design. Work closely with Engineering through implementation and resolve experience gaps as they emerge.
• →Use AI and code-based tools to speed up research and prototyping, verify outputs, and model accountable use for other designers.
• →Evolve design patterns across your product area and partner with Principal designers on shared standards and broader experience direction.
• →Define and track success measures with Product and Engineering. Use real usage and customer feedback to determine whether the work delivers the intended outcome.
• →Mentor UX colleagues, lead critiques, and build alignment with senior stakeholders through clear recommendations grounded in evidence.

Compensation range listed is based on primary location of the position.  Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. 

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave.   🔗 https://www.wolterskluwerbenefitsguide.com/welcome/

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Wolters Kluwer (EURONEXT: WKL) is a global leader in professional information, software solutions, and services for the healthcare, tax and accounting, financial and corporate compliance, legal and regulatory, and corporate performance and ESG sectors. We help our customers make important decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.

Wolters Kluwer reported 2022 annual revenues of €5.5 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000 people worldwide. We are headquartered in Alphen aan den Rijn, the Netherlands.