Assistant Laundry Manager

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

What you will do

• Oversee all laundry operations, including guest laundry, dry cleaning, staff uniforms, linen processing, and specialty garment care.
• Ensure efficient workflow and timely delivery of laundry services while maintaining luxury brand standards.
• Lead, motivate, and develop the laundry team to deliver exceptional service and operational excellence.
• Conduct training, coaching, performance reviews, and succession planning for team members.
• Ensure all laundry equipment operates efficiently through preventive maintenance programs.
• Coordinate repairs and service contracts with engineering and external vendors.
• Prepare and manage the department's annual operating budget.
• Monitor labor costs, laundry supplies, chemicals, utilities, and external laundry expenses.
• Control linen inventory levels and establish par stock requirements.
• Handle guest concerns related to laundry services promptly and professionally.
• Work closely with Housekeeping, Rooms Division, Spa, Food & Beverage, and other departments to support hotel operations.

What you bring

• Minimum 3-5 years of laundry management experience in a luxury hotel environment.
• Strong knowledge of commercial laundry operations, fabric care, stain removal techniques, and garment handling.
• Experience managing industrial laundry equipment and chemical usage.
• Strong leadership, coaching, and team development skills.
• Financial acumen with experience in budgeting, forecasting, and cost control.
• Excellent organizational and problem-solving abilities.
• Knowledge of health, safety, hygiene, and environmental standards.
• Computer proficiency, including Microsoft Office and hotel management systems.
• Excellent communication skills and the ability to collaborate effectively across departments.

 
What we offer: 

• Full board one bedroom accommodation in a high quality, well-resourced compound.
• Complimentary nights at FS Hotels worldwide.
• Regular social and sporting events.
• Paid home leave tickets.
• Quality employee meals.
• Transportation to and from work.
• Free Wi-Fi in accommodation and employee transportation buses.

Work Authorization

Hotel will apply for the work authorization for the successful candidate

We look forward to receiving your application!