Catering House-person - OWC

LEGENDS GLOBAL is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.
Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.
Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!

The ROLE

The Catering/Special Events House-person prepares, maintains, sanitizes, and resets event spaces and catering support areas in accordance with event orders, safety procedures, and venue standards. The role assists with event setup by arranging furniture and distributing equipment to meet each client’s event requirements and responds promptly to the needs of the catering team and guests.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Review the banquet event order, floor plan, room diagram, and event timeline at the start of each shift. Confirm assigned spaces, equipment needs, deadlines, and priorities with the manager or supervisor.
• Count, transport, and distribute furniture, equipment, and supplies for each event. Set up tables, chairs, linens, portable bars, service stations, pipe and drape, china, glassware, silverware, and beverages according to approved event specifications.
• Inspect room setups before guests arrive to verify placement, cleanliness, stability, and readiness. Complete approved room changes and resets within the event timeline.
• Maintain clean, organized guest-facing and back-of-house event spaces, service corridors, and storage areas throughout the shift.
• Clean, sanitize, and polish assigned furniture, equipment, and surfaces as appropriate.
• Address spills promptly and remove trash to designated areas.
• Distribute, replenish, steam, and store clean linens. Collect and sort soiled linens and deliver them to designated locations.
• Break down event spaces after each function, return equipment and supplies to designated storage areas, and leave spaces clean, organized, and ready for the next use.
• Use carts and other approved moving equipment safely. Keep exits and walkways clear throughout setup, service, and breakdown.
• Respond courteously to guest requests and promptly refer service, accessibility, or event questions to the manager or appropriate team member.
• Follow venue safety and sanitation procedures, carry out directions from the manager or supervisor, and complete assigned checklists.
• Perform other duties as assigned by leadership.

SUPPORTIVE FUNCTIONS

In addition to the essential duties and responsibilities, the Catering/Special Events House-person may perform the following functions as assigned by the manager or supervisor based on operational needs.

• Attend required meetings, pre-shift briefings, and training sessions.
• Assist servers, bartenders, barbacks, and event operations staff with setup, restocking, bussing, and clearing as assigned.
• Complete assigned side work and closing tasks, including any additional cleaning and sanitation duties.

SUPERVISOR RESPONSIBILITIES

• N/A

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions:

EDUCATION AND/OR EXPERIENCE 

• Previous experience in banquet setup, event operations, hospitality, sanitation, warehousing, or facilities operations is preferred. Equivalent experience that demonstrates transferable skills may be considered.

SKILLS AND ABILITIES

• Ability to read and follow banquet event orders, floor plans, written setup instructions, and event timelines.
• Ability to identify common catering equipment and linens.
• Working knowledge of cleaning and sanitation practices, with the ability to follow product labels and venue procedures when using cleaning supplies and equipment.
• Ability to identify setup errors, cleanliness concerns, supply shortages, damaged equipment, and safety hazards, and promptly address or report them as appropriate.
• Ability to communicate courteously and professionally with guests and coworkers.
• Ability to listen, follow directions, and adapt to changing event priorities.
• Ability to work independently and as part of a team.
• Strong time management and attention to detail, with the ability to work efficiently during time-sensitive setups, room changes, and breakdowns.
• Ability to work a flexible schedule, including mornings, evenings, weekends, holidays, and extended event hours as business needs require.
• Ability to maintain a clean, well-groomed appearance and wear the required uniform.
• Ability to stand and walk for extended periods and safely perform the physical tasks involved in event setup and breakdown, including climbing, balancing, bending, stretching, twisting, reaching, lifting, carrying, pushing, and pulling.
• Ability to use hands and arms to handle, assemble, position, and move event materials and equipment, and to maintain balance and body control during repetitive or sustained physical tasks.
• Ability to safely transport loads of up to 100 pounds on a continuous basis.

COMPENSATION

$20/hour + a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401(k) plan.

WORKING CONDITIONS

Location: On Site (One World Observatory, New York City)

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

NOTE: The essential responsibilities of this position are described under the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.