We are looking for a detail-oriented Inventory Analyst to support global inventory management and logistics operations within a fast-paced, international supply chain environment. In this role, you will ensure the accuracy and timely processing of inventory transactions, shipment milestones, and logistics documentation. You will work closely with logistics teams, freight forwarders, third-party logistics providers (3PLs), and internal stakeholders to maintain accurate inventory records and improve shipment visibility. Using ERP and transportation management systems, you will monitor shipment activity, investigate discrepancies, and coordinate the resolution of operational issues. You will also contribute to financial accuracy, audit readiness, and compliance with international shipping requirements. This opportunity is ideal for an analytical professional who enjoys working with data, improving processes, and supporting efficient global supply chain operations.
Shipment Monitoring & Tracking: Review shipment records to identify missing, delayed, or inaccurate milestones in transportation management systems (OTM) and compare freight forwarder delivery information against recorded shipment data.
Logistics Coordination: Collaborate with Logistics Operations teams to obtain shipment schedules, pickup confirmations, delivery updates, and supporting documentation, ensuring accurate and timely information.
Freight Forwarder Management: Coordinate follow-ups with freight forwarders and third-party logistics providers to ensure shipment milestones and delivery records are updated correctly.
System Issue Resolution: Work with OTM support teams to investigate and resolve system errors, missing shipment milestones, transaction exceptions, and other operational discrepancies.
Issue Tracking & Escalation: Maintain an up-to-date issue tracker, monitor outstanding cases, provide regular status updates, and escalate overdue or high-risk issues to the appropriate stakeholders.
Inventory Transactions: Process inventory receipts and fulfillments in NetSuite in accordance with applicable Incoterms, title-transfer requirements, and risk-of-loss provisions.
Data Validation & Reconciliation: Validate shipment information, Advance Shipping Notices (ASNs), inventory receipts, and fulfillment records to ensure data completeness and accuracy.
Financial & Operational Support: Support month-end and quarter-end reconciliation activities and identify shipments that may affect inventory receipts, fulfillment processes, revenue transactions, payment processing, or delivery visibility.
Compliance & Audit Readiness: Maintain accurate inventory transaction records, supporting documentation, and audit trails to meet SOX requirements and other internal control standards.
Reporting & Analytics: Prepare and maintain operational reports using Microsoft Excel, Power BI, and other reporting tools to monitor shipment performance, inventory accuracy, and operational efficiency.
Cross-Functional Collaboration: Partner with internal business teams, logistics operations, inventory management, OTM support, and external service providers to improve data accuracy and service delivery.
Continuous Improvement: Identify opportunities to streamline inventory and logistics workflows, improve reporting accuracy, strengthen operational controls, and support special projects assigned by management.