Executive Retail Sales - Home

Pakistan·KarachiFull-timemid

RetailRetail Sales Associate

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Quick Summary

Overview

Key Responsibilities Attend walk-in and repeat customers, understand their requirements, and recommend suitable home furniture products and solutions. Prepare and process quotations,

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RetailRetail Sales Associate

Responsibilities

~1 min read

→Attend walk-in and repeat customers, understand their requirements, and recommend suitable home furniture products and solutions.
→Prepare and process quotations, negotiate pricing within approved discount limits, and convert inquiries into confirmed orders.
→Follow up on customer inquiries, quotations, and pending decisions to maximize sales opportunities.
→Maintain accurate customer information, sales activities, and follow-up records in HubSpot/CRM.
→Coordinate with internal departments, including SCM, Warehouse, Production, and After-Sales, to ensure timely order processing, delivery, installation, and complaint resolution.
→Follow up with customers regarding advance and outstanding balance payments.
→Monitor showroom stock availability and ensure product displays, pricing tags, and merchandising standards are maintained.
→Undertake business development activities, including client outreach and visits, to generate new sales opportunities.
→Maintain compliance with company policies, SOPs, showroom standards, and attendance requirements.
→Participate in assigned product and sales training programs to enhance product knowledge and customer-handling skills.

Requirements

~1 min read

Bachelor's degree in Business Administration, Marketing, or a relevant discipline.
1–3 years of experience in retail sales, preferably in furniture or home furnishings.
Working knowledge of SAP, HubSpot/CRM, and inventory management systems.
Good understanding of sales processes, quotations, order booking, and customer follow-ups.
Strong communication, negotiation, and customer-handling skills.
Ability to understand customer requirements and recommend appropriate products.
Good coordination, follow-up, and administrative skills.
Customer-oriented, proactive, and target-driven approach.