Systems Administrator II

In this role, you will help maintain and optimize enterprise IT systems, ensuring secure, reliable, and seamless access to essential business applications. You will take ownership of identity and access management, Microsoft 365 administration, and day-to-day systems operations. Working across IT and business teams, you will support users throughout their entire lifecycle, from onboarding to offboarding. You will play a key role in troubleshooting technical issues, strengthening security controls, and maintaining system performance. The position also offers opportunities to contribute to cloud initiatives, automation, and continuous operational improvements. This is an excellent opportunity for an experienced IT professional who enjoys solving complex challenges in a collaborative, technology-driven environment.

• Professional Experience: At least 3 years of experience administering enterprise IT systems, with approximately 4–7 years of relevant experience preferred.

• Education: Bachelor's degree in Information Technology, Computer Science, or a related discipline, or equivalent professional experience.

• Microsoft 365 Expertise: Strong hands-on experience administering Microsoft 365 environments, particularly Exchange Online, Microsoft Teams, and SharePoint Online.

• Identity Management: Practical experience with Active Directory, Microsoft Entra ID, and Okta or another enterprise identity management platform.

• Security Administration: Experience configuring and supporting SSO and MFA solutions, managing user permissions, and implementing identity and access management processes.

• Technical Troubleshooting: Strong analytical, troubleshooting, and problem-solving abilities, with the capacity to independently investigate and resolve complex technical issues.

• Documentation: Ability to create, maintain, and organize technical documentation, operational procedures, and knowledge resources.

• Communication: Excellent interpersonal and customer service skills, with the ability to communicate technical information clearly and collaborate with different teams.

• Additional Assets: Microsoft 365 Administrator Associate, Azure Administrator Associate, Okta Certified Administrator, or equivalent certifications are preferred. Experience with PowerShell scripting, automation, hybrid identity environments, SOX-controlled or regulated environments, Microsoft security and compliance tools, and audit processes is also advantageous.