IT Support Specialist

Provide daily technical support to users, handle technical tickets, and support systems, devices, software, peripheral devices, and audiovisual systems. Qualifications and Requirements Hold a university degree in Information Technology or any related technical discipline. Preferably have at least one year of practical experience in technical support. Knowledge of Windows operating systems and Microsoft Office applications. Ability to install software and resolve users’ daily technical problems. Ability to set up and connect printers and peripheral devices. Familiarity with Helpdesk Ticketing Systems. Knowledge of Active Directory. Familiarity with audiovisual systems. Ability to work outside official working hours whenever required by the company. Ability to work outside the company’s premises whenever required by the nature of the work. Assist in implementing information security policies. Support digital transformation.