Program Director

WHO WE ARE?

Plug and Play Tech Center is the ultimate innovation platform, bringing together the best startups and the world’s largest corporations to create the most meaningful connections that bring innovation to anyone, anywhere. We are on a mission to bring the benefits of Silicon Valley to all four corners of the world.

WHO WE’RE LOOKING FOR?

We are a diverse team with backgrounds in technology and entrepreneurship and we are growing rapidly to deliver on our mission. We are actively seeking a Program Director to drive the strategic development, quality, and continuous improvement of

accelerator programs and the broader ecosystem. This role focuses on optimizing program standards, mentoring team members, securing high-value external relationships (Mentors/VCs), and acting as an external advocate for the brand and the program's success.

HOW YOU WILL MAKE A DIFFERENCE:

Program Strategy & Standardization

• Develop and implement an evaluation method to assess program strengths and identify key areas for continuous improvement.
• Lead the training of new Program Managers and drive departmental projects to standardize program processes and best practices.
• Oversee the consistency and quality of all program materials (e.g., Orientation packets, event documents, startup tracking) across the department.
• Manage the tracking of startup success, ensuring the creation of detailed case studies and reports for high-level stakeholders.
• Ensure smooth organizational oversight by managing scheduling for all major program milestones and monthly team meetups.

Strategic Ecosystem Development

• Develop and execute a high-value strategy to grow the ecosystem of Mentors and VCs, maximizing strategic benefit for the program.
• Maintain primary strategic contact with startups in the vertical, fostering positive relationships and resolving high-level issues.
• Strategically facilitate the introduction of new startups to corporate partners for high-impact matching and opportunities.
• Design and oversee comprehensive networking strategies (dinners, meetups) to cultivate a strong sense of community among startup batches.
• Collaborate with Mentors to plan and execute high-value pitch polishing sessions (group, 1-1, and individual formats).

External Communications & Operational Oversight

• Represent the program externally (conferences, speaking events) to position the organization as an innovation thought leader.
• Work closely with Marketing to oversee social media strategy, relevant news posts, and the coordination of a monthly network newsletter.
• Partner with external event organizers on co-marketing initiatives to strategically increase overall program and brand awareness.
• Oversee the communication flow to startups, ensuring bi-weekly sync calls are managed and all startup-facing questions are resolved (often via delegation).
• Oversee the preparation and brand compliance of documents and materials for major milestones (e.g., Selection Day, EXPO, Orientation Day).

REQUIRED EXPERIENCE:

• Bachelor's degree in Business, Finance, or a related field required; Master's degree (MBA or equivalent) strongly preferred.
• 7+ years of relevant professional experience, including at least 2 years in formal leadership/management roles overseeing budgets and teams.
• Proven track record in P&L management, business development, and scaling operations within the technology or innovation sector.
• Demonstrated experience in process engineering, program quality control (QA), and designing onboarding and training materials for program standardization.
• Strong expertise in strategic ecosystem mapping, recruiting high-value external stakeholders (VCs and Mentors), and pipeline management.
• Proven success in team mentorship, coaching junior team members, and driving change management across departments.
• Exceptional executive communication and public speaking skills, with a track record of representing organizations in external forums, panels, and conferences.
• Strong ability to align diverse stakeholder interests (startups, VCs, corporate partners, and internal teams) and resolve high-level conflicts.
• Full professional fluency in English is mandatory; proficiency in additional business-critical languages is a plus.

All applications must be submitted in English*