Information Support Officer

• Maintain, monitor and optimise Alteryx workflows, including schedules and data connections.
• Implement fixes and changes to current workflows.
• Upkeep and refreshing of documentation.
• Monitor performance and usage of Tableau dashboards.
• Implement fixes and changes to Tableau dashboards.
• Support release of new Tableau dashboards with testing.
• Contribute to other data tasks for the Analytics team.
• Auditing of documentation, Alteryx workflows and Tableau dashboards to ensure consistency and accuracy.
• Monitoring of Teams chats and email inboxes in order to respond to queries, questions and support requests.
• Follow information governance and data protection requirements, including appropriate access control.

• Sound knowledge of basic data visualisations and data reporting.
• Intermediate knowledge and experience of Microsoft Excel.
• Educated to degree level or equivalent in Mathematics, Statistics or similar.
• Clear and concise documentation skills.
• Excellent interpersonal and organisational skills.
• Excellent communication skills.
• Show a capacity to work alone and the ability to keep calm under pressure.
• Excellent time management skills and the ability to prioritise and produce high quality outputs.
• Commitment to data governance, security, and quality standards. 

AI can be a really helpful tool when putting together your application, and we're happy for you to use it. However, what we're most interested in is you.

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.

There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

For those applicants successful at the first stage, there will be a technical test and "meet the team" day on [TBD]. This will be in Leeds and will require people to attend in person.   For people who are successful in the technical test, the interviews will be held following this on [TBD]. These will also be held in Leeds.